Claims Team Leader

Start up TPA is looking for a Property, Auto, or General Liability (GL) Claims Team Lead to work remotely in Dallas, TX.

This Role Is Ideal For Either

• an existing Claims Lead who wants to move faster, or
• a strong Claims Handler who is ready to step up into leadership
  
  

Responsibilities

• Lead and line-manage a team of Claims Adjusters
• Drive performance across quality, productivity, and customer satisfaction
• Manage workflow allocation and team capacity
• Review claims quality and coach team members to improve
• Maintain oversight of the claims portfolio and escalate risks early
• Attend client meetings as a claims expert
• Personally handle a small portfolio of claims to stay technically sharp
  
  

The ideal candidate will

• Based in Dallas, TX
• 3+ years of claims experience in property, auto, or general liability (GL)
• Strong organization and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others is a plus
• Startup or high-growth experience is a plus
  
  

Company Values

• Move Fast – Act decisively, iterate quickly, optimise for momentum.
• Always Overdeliver – We exceed expectations in everything we do.
• Think Customer-First, Always – The customer experience drives every decision.
• Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
• Say It How It Is – Transparency and direct communication build trust.
  
  

Compensation & Benefits

• Competitive salary beyond the industry standard
• Quarterly performance bonus: up to 15% of quarterly salary
• Equity participation: stock options as an early-stage team member
• Medical insurance
• 401(k) with 5% company match
• Paid time off
• Accelerated promotion track in a high-growth environment