Client Accounts & Collections Coordinator – Seattle, WA

Stokes Lawrence is seeking a conscientious and detail‑oriented Client Accounts & Collections Coordinator to join our Seattle office. This position offers the opportunity to support critical financial operations, while collaborating closely with attorneys, clients, and staff in a professional, service‑oriented environment.

About the Team

The Accounting Department supports the firm’s financial stability and growth by overseeing core financial processes, including billing, collections, and account management. As the firm continues to expand, the team adapts to evolving operational needs by enhancing processes, strengthening internal collaboration, and maintaining a high standard of accuracy, professionalism, and client service. With a focus on scalability and efficiency, the department plays a key role in ensuring financial integrity while supporting attorneys and staff in a dynamic and growing environment.

About the Role

Responsible for coordinating all phases of the client accounts receivable and collections process, the Client Accounts & Collections Coordinator monitors outstanding balances, communicates with clients regarding past-due accounts, and partners with attorneys and staff to resolve billing and payment issues in accordance with firm policies and procedures. This role maintains a high level of professionalism and client service in all communications and interactions.

This is a full-time, hybrid role. Reports to the Director of Finance.

Key Responsibilities

• Performs daily review and follow-up of client accounts.
• Communicates with attorneys to resolve problem accounts.
• Responds to client inquiries regarding accounts status and payment information.
• Responsible for generating and sending reminder letters through the firm’s collections software for past-due invoices.
• Maintains and updates information, including documenting communications with clients, creating follow-up tasks, and monitoring payment commitments daily.
• Maintains accurate records.
• Observes confidentiality of client matters.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds occasionally.

What We Are Looking For

• Associate degree or vocational training preferred.
• Two to five years of collections, accounts receivable, or related accounting experience required.
• Strong communication and organizational skills.
• Accurate typing skills with the ability to proofread, edit, and revise documents.
• Ability to organize, prioritize, and complete numerous tasks under time constraints.
• Strong interpersonal skills with the ability to communicate tactfully and professionally.
• Experience with legal billing and accounting systems is highly desirable.

Compensation & Benefits

The expected salary range for this position is $65,000 - $95,000. Compensation for this position will be determined based on the individual’s experience and qualifications.

Stokes Lawrence provides professional staff with medical, dental, vision, life, AD&D, and disability insurance coverage; paid parental leave; paid vacation, sick leave, and holidays; and contributions to a 401(k) profit‑sharing plan. Additional information about our firm and the benefits is available at www.stokeslaw.com/staff-hiring.

How to Apply

Please send a cover letter and résumé to Joanne Pegues, Director of Human Resources, at recruiting@stokeslaw.com for confidential consideration.

We are an equal opportunity employer. Candidates need to successfully complete a pre-employment screen, which may include a criminal background check.

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Work Location: Hybrid remote in Seattle, WA 98101