Client Care Coordinator

Overview
Triumph Counseling Group is seeking a warm, organized professional to support our growing mental health practice. The Client Care Coordinator will handle incoming calls, schedule client sessions, assist with billing tasks, and help ensure smooth day-to-day operations. Experience in a behavioral health setting is preferred.

Responsibilities

• Answer and route calls and emails for Triumph Counseling Group
• Schedule new and returning clients in the EHR
• Verify insurance coverage and handle minor billing tasks
• Maintain client communication logs
• Support clinicians with schedule coordination and reminders

Requirements

• At least high school diploma or equivalent (required).
• Associate’s or bachelor’s degree in psychology, social work, business, or a related field (preferred but not required)
• Familiarity with insurance verification and basic billing procedures (preferred)
• Strong computer literacy (Google Workspace, Microsoft Office, spreadsheets, email management)
• Excellent verbal and written communication skills
• Familiarity with insurance billing, CPT codes, and claim submission (preferred)

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: Hybrid remote in Elkins Park, PA 19027