Client Services Coordinator

Job Description:

We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will be the key point of contact for clients, ensuring a smooth and positive experience from onboarding through ongoing support. You’ll work closely with internal teams to deliver excellent service and maintain strong client relationships.

Key Responsibilities:

• Serve as the primary liaison between clients and internal teams
• Coordinate client communications, meetings, and follow-ups
• Manage onboarding and support processes
• Track client needs and ensure timely resolution of issues
• Maintain accurate records and documentation
• Support account managers and other departments as needed

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office and/or CRM tools
• Previous experience in a client-facing or administrative role preferred

Job Type: Full-time

Pay: Rs25,000.00 - Rs45,000.00 per month

Work Location: In person