This job is with Primze Zone.
Responsibilities:
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Serve as the primary point of contact for clients, addressing inquiries and ensuring a high level of customer satisfaction.
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Coordinate and manage all communication between the company and its clients, including scheduling meetings and follow-ups.
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Assist in the development and maintenance of client communication workflows to ensure efficiency and consistency.
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Help prepare and deliver presentations and reports to clients, enhancing client understanding of our services and offerings.
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Work closely with cross-functional teams to address and resolve client issues or concerns promptly.
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Maintain accurate and updated client information within the companys database.
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Participate in team meetings and contribute to the development of communication strategies.
Requirements:
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Strong verbal and written communication skills.
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Excellent organizational skills and attention to detail.
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Ability to manage multiple tasks and prioritize effectively.
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Customer service orientation with a focus on client satisfaction.
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Willingness to learn and adapt to new communication technologies.
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Good problem-solving skills and ability to work independently.
Qualifications:
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Bachelors degree in Communications, Business Administration, or related field.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.
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Positive attitude and strong interpersonal skills.
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Ability to work full-time and in person.
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Creative thinker with the ability to contribute innovative ideas to improve client communication.
Benefits:
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Opportunity for growth and professional development.
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Work in a collaborative and dynamic team environment.
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Gain experience working directly with clients and managing communications at a professional level.