Client Consulting Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The VCA Manager (Commercial and Money Movement Services) will be a key member of the Visa Consulting & Analytics team in the Middle East, based in Dubai and covering the GCC and NALP regions. This role focuses on commercial payments and money movement services, a strategic growth area for Visa as we expand beyond consumer payments into new payments flows between businesses, individuals, and governments. We are seeking motivated professionals who are passionate about combining data-driven insights with strategic consulting to drive impact for Visa’s clients across the region.

Key Responsibilities

• Lead consulting projects or workstreams focused on commercial payment flows, using data-driven analysis to solve client challenges
• Execute project activities following Visa’s consulting delivery frameworks and methodologies to ensure quality and consistency
• Conduct data analysis, benchmarking, and market research to identify trends and improvement opportunities in clients’ commercial payments portfolio
• Translate analytical findings into actionable recommendations that enhance client performance in areas such as B2B, cross-border, and commercial card payments
• Support clients in implementing recommendations, including go-to-market strategies, process improvements, and digital adoption initiatives
• Manage project timelines, deliverables, and client communications to ensure seamless execution and stakeholder alignment
• Build and maintain strong client relationships, acting as a trusted advisor and ensuring high satisfaction across engagements
• Support client workshops and training sessions to share best practices and implementation insights
• Collaborate and share knowledge with consulting teams in other regions to bring global best practices and innovative solutions to local clients
• Contribute to developing the CMS consulting practice through insights, methodology refinement, and thought leadership
• Collaborate with senior colleagues on complex projects and guide junior team members to ensure analytical quality and delivery excellence
• Provide ad hoc support to internal initiatives and cross-functional projects within VCA as needed
• Stay informed on emerging commercial and remittance payment trends and apply this knowledge to enhance Visa’s consulting recommendations

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Education & Professional Qualifications
A recognized undergraduate degree is required
MBA or other postgraduate degrees is a plus

Experience & Skills
4–6 years of experience in consulting, financial services, or the payments industry
Prior experience in a strategy consulting firm or internal strategy/analytics function is a plus
Experience in business and corporate banking and familiarity with commercial card payment solutions is a plus
Strong analytical and financial modeling skills
Proficiency in MS Excel and MS PowerPoint
Excellent written and verbal communication skills
Strong collaboration, stakeholder management, and interpersonal skills
Fluent in English (Arabic preferred but not required)
Self-driven, results-oriented, and adaptable to a fast-paced environment

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.