Client Content Operations Specialist

Position: Client Content Operations Specialist

Working Hours: Monday to Friday | 10:00 AM – 6:00 PM

Employment Type: Full-Time, Onsite

About Us

HG Marketing is a podcast agency based in Lahore, helping marketers & entrepreneurs generate leads through B2B podcasting. With a focus on building systems, creating quality content, and lead generation, HG Marketing provides opportunities for business growth and success.

Key Responsibilities

About the Role We are looking for a highly detail-oriented Client Content Operations Specialist to oversee end-to-end podcast execution for multiple clients. This role is responsible for quality control, publishing, scheduling, client communication, and workflow management across audio, video, and written podcast assets. This is not a creative editing role. This is a systems, quality, and operations role that ensures every asset delivered to clients is accurate, polished, compliant, and published correctly across all platforms.

Quality Assurance & Review

• Perform thorough quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists
• Identify errors, inconsistencies, compliance issues, and brand mismatches across all assets
• Ensure final deliverables meet internal standards and client-specific guidelines before approval

Publishing & Scheduling

• Schedule and publish podcast episodes on YouTube, Spotify, Apple Podcasts, and other podcast platforms
• Upload, optimize, and manage episode metadata including titles, descriptions, tags, timestamps, and thumbnails
• Maintain and manage content calendars for podcasts, clips, and related assets

Client & Account Management

• Act as the primary point of contact for assigned clients
• Communicate updates, timelines, feedback, and approvals clearly and professionally
• Ensure smooth coordination between internal teams (editors, writers, designers) and clients

Workflow & Operations Management

• Manage multiple client workflows simultaneously without delays or quality drops
• Track asset movement from raw files → edited → QA → publishing → client delivery
• Ensure deadlines are met and bottlenecks are identified early

Documentation & Process

• Follow and improve SOPs, QA checklists, and workflow systems
• Maintain organized records of published episodes, revisions, and approvals

Required Skills & Experience

• Strong experience in podcast management, content operations, or media QA
• Exceptional attention to detail and ability to spot errors others miss
• Hands-on knowledge of YouTube, Spotify, Apple Podcasts, and podcast hosting platforms
• Experience managing multiple clients and fast-moving workflows
• Clear written and verbal communication skills
• Comfortable working with structured processes, checklists, and deadlines

Who is best fit for this role

This role is ideal for someone who

• Enjoys systems, structure, and quality control
• Takes ownership and accountability seriously
• Can manage clients without hand-holding
• Understands that execution and accuracy matter more than creativity

Job Type: Full-time

Pay: Rs70,000.00 - Rs90,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• 1-2: 1 year (Required)

Location:

• Lahore (Required)

Work Location: In person