Client Coordinator

Job description:

Job Type: Full-time

Work Location: In-person

Job Overview:

We are looking for a reliable and organized Office Coordinator / Care Coordinator to support daily office operations and help ensure quality care for clients. This role involves scheduling, communication with clients and caregivers, basic administrative tasks, and occasional field visits.

The ideal candidate is professional, detail-oriented, compassionate, and able to work well in a fast-paced environment.

Responsibilities:

• Support daily office and care coordination activities

• Assist with scheduling caregivers, interviews, trainings, and appointments

• Communicate with clients, families, and caregivers through phone, email, and in person

• Help coordinate client care plans and services

• Conduct occasional client visits, meet-and-greets, and trainings

• Assist with caregiver support and shift coverage when needed

• Maintain calendars, schedules, and office records

• Verify work hours and assist with payroll-related tasks

• Build positive relationships with clients, families, and community partners

• Provide administrative and team support to ensure smooth operations

• Help identify and resolve workflow or scheduling issues

Qualifications:

• Valid driver’s license and reliable transportation

• Comfortable driving for work-related tasks

• Strong communication and organizational skills

• Ability to multitask and work in a fast-paced environment

• Willing to complete training for the role

• Basic computer skills, including Microsoft Office

• Previous office, scheduling, caregiving, or coordination experience is a plus

• Leadership and problem-solving skills are an advantage

• High school diploma or equivalent required

What We’re Looking For:

• Dependable and professional attitude

• Compassion for helping others

• Team player with a positive mindset

• Ability to take initiative and work independently

• Flexible and willing to assist during urgent situations when necessary