Client Coordinator – Sales

Role Overview

The Client Coordinator – Sales is responsible for managing end-to-end client communication, supporting the sales cycle, coordinating service delivery, and ensuring an exceptional client experience. This role acts as a bridge between clients, internal teams, and management to ensure smooth operations, timely closure of service requests, and contribution to revenue generation.

Key Responsibilities Client Coordination & Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring all queries are handled promptly and professionally.
• Maintain strong client relationships by providing timely updates, addressing concerns, and ensuring high satisfaction levels.
• Coordinate meetings, follow-ups, and service updates with clients.

Sales Support & Revenue Closure

• Support the sales team with managing existing client accounts and closing pending service requests to generate revenue.
• Assist in preparing quotations, proposals, and follow-up emails.
• Track client pipelines, ongoing projects, and scheduled deliverables.
• Maintain CRM or internal tracking sheets to ensure accurate and updated client records.

Operations Coordination

• Liaise between clients and internal departments (operations, accounts, logistics, HR) for seamless service delivery.
• Ensure service requests, documentation, and approvals are submitted and followed up on time.
• Coordinate issuance of invoices, payment follow-up, and client documentation.

Administrative & Reporting Duties

• Maintain client databases, project trackers, and communication logs.
• Prepare weekly and monthly reports related to client updates, revenue closure, and follow-ups.
• Support the sales team with administrative tasks such as scheduling, documentation, and data entry.

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent organizational and time-management skills.
• Ability to multitask and handle multiple client accounts simultaneously.
• Proficiency in MS Office (Excel, Outlook, Word).
• Client-focused approach with problem-solving abilities.
• Basic understanding of sales processes and customer service standards.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• 1–3 years of experience in client coordination, sales support, or customer relations in the UAE (preferred).
• Background in service industry, HR solutions, construction support, or corporate services is an advantage.

Additional Details

• Work Location: Abu Dhabi
• Working Hours: As per UAE Labor Law and company policy.
• Benefits: Competitive salary, incentives/bonus based on performance, annual leave, medical insurance, and other benefits as per UAE Labor Law.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month