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Client Development Associate

Santa Monica, United States

At FIGS, we celebrate, empower, and serve those who serve others in the healthcare space. Our TEAMS program is transforming how healthcare organizations outfit their people and we're just getting started. Scaling from beloved DTC brand to institutional partner.

We're looking for a passionate and driven Client Development Associate (CDA) to help expand our impact across healthcare organizations.

As a CDA, you are the first touchpoint for new organizations considering FIGS. You find and connect with high-potential organizations, introduce them to our brand, and qualify them for deeper partnerships. This is a high-energy role for someone who loves building relationships, solving problems, and making things happen.

What You'll Do:

  • Find the Right Teams: Identify and research healthcare organizations that could benefit from FIGS, from large hospitals to small practices.
  • Make the First Move: Reach out via email, phone, or LinkedIn to spark conversations and schedule intro calls.
  • Qualify Like a Pro: Run engaging discovery calls to understand their pain points, team size, and fit for our TEAMS program.
  • Be a Guide: Educate leads on our experiences (TEAMs App, Gifting, Bulk, Portals), and recommend what's best for them.
  • Collaborate: Partner with our Client Partners (Account Executives) to hand off high-potential leads and strategize on growth.
  • Keep it Clean: Update HubSpot and sales tools to keep our pipeline organized and insights flowing.

Who You Are:

  • A people person: You love talking to new people and can build trust quickly.
  • Curious and scrappy: You know how to dig for info, personalize outreach, and try new angles.
  • Organized and accountable: You keep track of your pipeline and follow through without being chased.
  • Mission-driven: You believe in what FIGS is doing for healthcare pros and want to be part of the impact.

Qualifications:

  • 1-2 years of outbound sales or BDR/SDR experience (bonus points for healthcare or Tech background).
  • Strong communication skills: written and verbal.
  • Comfort using sales tools like HubSpot, LinkedIn Sales Nav, Slack, etc.
  • Energy, positivity, and resilience. You bring it every day.

Why This Role Rocks

  • You're building the future of FIGS' B2B growth engine
  • You get to work with incredible healthcare organizations every day
  • You'll collaborate with a mission-driven, fast-moving team
  • Real ownership, real impact, and real upside

Let's build the future of healthcare apparel - one TEAM at a time.

FIGS Compensation and Benefits

Pay Range

  • At FIGS, your base salary is one part of your total compensation package. This role's base salary is $60k. This position is eligible to participate in the TEAMS bonus program.

Additional Compensation and Benefits

  • Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan.
  • Other compensation and benefits offered include:
    • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
    • Amazing 401(k) program, with a company match up to the first 6% of your contribution
    • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
    • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
    • FIGS sponsored Uber Eats voucher for in-office weeks
    • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
    • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
  • Benefits eligibility is determined by hour requirements and length of service

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

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