Client Director - Rail NYC

New York, United States

Location

New York, New York, United States

Country

United States

Contract type

Regular (US only)

Work pattern

Full Time

Market

Transport

Discipline

Railways

Job ref

11276

Recruiter contact

Jaclyn Barone

At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As one of the largest employee-owned companies in the world, we pride ourselves on our ability to deliver exceptional outcomes through our network of 20,000+ talented consultants. With sustainability and innovation at the heart of all our sectors in North America, including, Buildings, Energy, Transportation, and Water.

We believe in empowering our people to excel, learn, and grow, offering diverse opportunities to contribute to career-defining work. Join us and be part of a collaborative environment where your ambitions are united with ours, and you can truly shape your story.

This key leadership position is focused on the development, growth and increased market share of work with our platinum client. This is anincredibly visible and prestigious position, internally and externally. A Client Director at Mott MacDonald is responsible for building and managingstrategic relationships with senior stakeholders to ensure trust, alignment, and long-term partnership.

Key Responsibilities:

Strategic Relationships: Build and maintain trusted partnerships with senior client stakeholders, ensuring alignment with their needs and priorities.
Growth: Drive business development by identifying new opportunities, strengthening the client pipeline, and positioning Mott MacDonald for long-term success.
Capture & Delivery: Lead bid processes and support project delivery teams, ensuring technical excellence, commercial robustness, and client satisfaction.
Client Outcomes: Oversee commercial performance, risk management, and quality delivery across client projects.
Account Leadership: Promote strong account management and collaborative engagement at all levels of the MTA, fostering deep and lasting relationships.
Ethics & Integrity: Uphold Mott MacDonald’s values by modeling ethical leadership, ensuring zero tolerance for unacceptable behaviors, and effectively managing conflicts of interest.
Market Visibility: Represent Mott MacDonald across the NYC market, demonstrating leadership, raising our profile with the MTA, and fostering collaboration across the region.
Talent Development: Mentor, support, and grow strategically minded professionals, building a robust pipeline of talent within the business.
Industry Presence: Act as a visible leader in the industry by participating in networking opportunities, speaking at events, and contributing thought leadership.

About You

Experience: Significant background in account management, client engagement, and senior stakeholder relationships, ideally with major clients or complex infrastructure/programs, particularly with the MTA.
Business Development: Proven track record of identifying, developing, and converting opportunities, including leading successful bids and expanding client accounts.
Commercial Acumen: Strong financial management skills, including responsibility for commercial outcomes, contract negotiation, risk management, and project profitability.
Leadership: Demonstrated ability to lead multidisciplinary teams, manage resources, and foster collaboration across business units.
Relationship Building: Exceptional interpersonal skills with the ability to establish and sustain long-term client relationships built on trust and mutual value.
Strategic Thinking: Ability to understand client objectives and position Mott MacDonald’s capabilities to meet their needs through innovation and thought leadership.
Communication: Excellent written and verbal communication skills, with the ability to engage senior executives, deliver compelling presentations, and influence stakeholders.
Industry Knowledge: Deep understanding of the NYC market, including current trends, regulations, and client challenges.
Professional Qualifications: Relevant degrees and professional licensure in engineering, project management, or business (preferred).
Integrity & Ethics: Strong commitment to ethical conduct, with the ability to proactively manage conflicts of interest and represent Mott MacDonald’s values.

Our teams are comprised of bright and enthusiastic people who wish to make a difference to the world that we live in. If you share that vision and don’t have all the experience outlined in this posting, we still want to hear from you!

Let’s discuss how we can help you take the next step in your career and how you can participate in an exciting new chapter for Mott MacDonald in North America.

At Mott MacDonald, we provide a comprehensive benefit package that includes 401k, medical, dental and vision insurance, short-term/long-term disability, paid holidays, PTO, parental leave and company paid life insurance.

The expected salary for this position is $185,000 - $227,000.

Individual pay is determined based on several factors such as work location, education, experience, and unique skills.

Equal opportunity is the law.

We seek to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, creed, marital status, sexual orientation, gender identity, citizenship status or disability status.

Hybrid working policy

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.

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