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Client Manager - Broker & Sales (Mid -Level)

The Client Manager – Broker & Channel Sales (Mid-Level) is responsible for day-to-day management of broker relationships, supporting channel-driven sales, and ensuring smooth coordination between brokers and internal sales teams. The role is execution-focused, with responsibility for broker engagement, lead follow-ups, and deal support to enhance project sales velocity.

Key Responsibilities

  • Broker Relationship Management
  • Manage assigned portfolio of approved brokers and channel partners.
  • Maintain regular communication with brokers through calls, meetings, and site visits.
  • Support onboarding of new brokers and ensure documentation compliance.

Sales Support & Coordination

  • Share updated pricing, availability, payment plans, and offers with brokers.
  • Coordinate broker-led client meetings, site visits, and negotiations.
  • Work closely with internal sales teams to convert broker leads into bookings.

Lead & Pipeline Management

  • Track broker-generated leads and deals through CRM.
  • Ensure timely follow-ups, booking forms, and SPA coordination.
  • Support recovery of stalled deals and reactivation of inactive brokers.

Channel Performance Tracking

  • Monitor broker activity, pipeline, and booking status.
  • Identify active vs non-performing brokers and share insights with management.
  • Assist in executing broker incentive schemes, campaigns, and promotions.

Compliance & Documentation

  • Ensure all broker transactions follow RERA, DLD, AML, and developer policies.
  • Coordinate with admin, legal, and finance teams for SPAs and commission processing.

Market Feedback

  • Collect feedback from brokers on buyer preferences, objections, and competitors.
  • Share market intelligence to support pricing and sales strategy decisions.
  • Key Performance Indicators (KPIs)
  • Broker-led bookings and revenue contribution
  • Active broker engagement and productivity
  • Lead-to-booking conversion ratio
  • Timely deal closure and documentation accuracy

Qualifications & Experience

  • 3–5 years of experience in real estate sales or channel sales (developer or brokerage).
  • Familiarity with UAE real estate processes and broker operations.
  • Strong coordination, follow-up, and communication skills.
  • Target-driven mindset with the ability to work under pressure.

Ideal Candidate Profile

Hands-on, organized, and relationship-focused

Comfortable working with brokers and internal teams

Eager to grow into a senior channel or sales management role

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

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