Client Relations & Customer Service Manager Senior Executive | Administrative Lead

Majid Developments, based in Dubai, is a visionary real estate development company specializing in high-end, meticulously designed properties. Focused on redefining luxury living, the company is dedicated to delivering exceptional lifestyle experiences tailored to meet the aspirations of its discerning clientele. Every project reflects a commitment to quality, precision, and innovative design. With a strong emphasis on excellence, innovation, and sustainability, Majid Developments is shaping the future of real estate.

This is a full-time, on-site role based in Dubai, United Arab Emirates for a Client Relations & Customer Service Manager Senior Executive | Administrative Lead. The responsibilities include managing client relationships, ensuring high levels of customer satisfaction, overseeing customer service operations, and providing leadership to the administrative team. The role also involves analyzing customer feedback, developing strategies for improvement, and ensuring seamless communication across departments.

• Strong expertise in Customer Satisfaction and Customer Support
• Proven experience in Customer Service Management and team leadership
• Excellent Communication skills, both verbal and written
• Proficiency in Analytical Skills to assess and improve processes
• Ability to build and maintain lasting relationships with a diverse client base
• Bachelor’s degree in Business Administration, Communication, or related field
• Experience in the real estate or luxury property industry is an advantage
• Demonstrated ability to work in a fast-paced, client-focused environment