Client Relationship Manager

Job Summary:

We are seeking a proactive and client-focused Client Relation Manager to oversee and strengthen our relationships with existing and prospective clients in the recruitment industry. The ideal candidate will act as a key liaison between clients and our internal recruitment teams, ensuring seamless communication, service excellence, and long-term partnerships.

Key Responsibilities:

• Build, maintain, and enhance strong, long-lasting client relationships to ensure high client satisfaction and retention.
• Understand clients’ recruitment needs and business goals to provide tailored workforce solutions.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring timely support.
• Collaborate closely with internal recruitment teams to align on client requirements, candidate sourcing, and placement timelines.
• Identify opportunities for upselling recruitment services and expanding business with existing clients.
• Conduct regular review meetings with clients to assess service quality, gather feedback, and propose improvements.
• Monitor market trends and competitor activities to provide insights for business growth.
• Prepare and present reports on client activities, satisfaction levels, and account performance to management.
• Ensure compliance with company policies, client agreements, and industry regulations.

Key Requirements:

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Proven experience (3–5 years) in client relations, account management, or business development within the recruitment or HR industry.
• Strong understanding of recruitment processes, manpower outsourcing, and workforce planning.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and manage client accounts effectively.
• Problem-solving mindset with a client-first approach.
• Proficiency in MS Office; experience with CRM tools is a plus.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to work with reputed clients in diverse industries.
• Career growth and professional development opportunities.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: AED5,000.00 - AED8,000.00 per month