Field Manager

Key Responsibilities:

• Generate sales lead with new prospect clients
• Maintain strong working relationships with public sector clients (e.g. Teaching Hospitals, DHQ Hospitals, PESSI Hospitals).
• Act as the point of contact for client queries, documentation, service issues, and product-related support.
• Assist the sales team in following up on government tenders, rate contracts, and procurement processes.
• Coordinate with internal teams for document submission, order processing, and delivery.
• Ensure adherence to contract terms and timelines.
• Oversee installation, demonstration, and training for diagnostic equipment and kits at government facilities.
• Ensure timely delivery of diagnostic consumables/reagents as per purchase orders or contracts.
• Collect feedback from end-users and ensure issues are resolved in coordination with the service team.
• Track project progress, sample collection, testing volume, consumable usage, and reporting compliance at each site.
• Ensure compliance with government contract terms, documentation standards, and audit requirements.

Education:

• Bachelor's degree in Life Sciences/Biotechnology/Microbiology/Medical Lab Technology

Experience:

• 1–2 years of experience in diagnostics, pharma, or public health projects preferred

Skills and Competencies:

• Good understanding of diagnostic products (IVDs, rapid tests, lab instruments, etc.)
• Familiarity with government health systems and procurement channels
• Excellent communication, coordination, and documentation skills
• Strong problem-solving and on-ground troubleshooting abilities
• Proficient in MS Office (Excel, Word) and reporting tools

Job Type: Full-time

Work Location: In person