Client Relationship Manager

Job Description

We are seeking a proactive and customer-focused Client Relationship Manager to manage client interactions, sales coordination, and documentation for apartment projects. The ideal candidate will build strong customer relationships, ensure a smooth sales process, and oversee end-to-end documentation and handover procedures.

Responsibilities:

• Handle customer inquiries and follow up with prospective buyers regarding apartment sales.
• Present project details, pricing, and available units to potential customers.
• Coordinate site visits and ensure a positive client experience.
• Maintain strong post-sale relationships with customers to ensure satisfaction and referrals.
• Manage booking formalities, agreement preparation, and other documentation related to apartment sales.
• Coordinate with internal teams (sales, legal, accounts, and projects) for smooth completion of customer-related processes.
• Maintain accurate and updated customer records in ERP software and proficiency in MS Office
• Assist customers with loan documentation, registration, and possession formalities.
• Resolve client concerns promptly and maintain professional communication at all times.
• Generate regular sales and customer follow-up reports.
• Excellent problem-solving and customer service abilities.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• construction: 4 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person