Client Relationship Officer

Position Overview

We are seeking a Client Relationship Officer with 3–4 years of professional experience to support the Director’s Office in managing client relationships, executive coordination, and digital presence. The ideal candidate will be a smart, active, and highly organized female professional with excellent communication skills and the knowledge in insurance particularly, medical insurance.

Key Responsibilities

• Client Coordination & Relationship Management
• Act as the primary contact for clients, ensuring smooth communication and follow-ups.
• Assist in preparing for client meetings, including agendas, documentation, and presentations.
• Maintain strong professional relationships to enhance client satisfaction and retention.
• Executive Assistance to Director’s office
• Support the office of Director with day-to-day tasks, scheduling, and meeting preparations.
• Draft professional correspondence, reports, and presentations (PowerPoint).
• Handle confidential information with discretion and professionalism.
• Digital Presence & Social Media
• Provide basic support in digital marketing activities when required.
• Coordinate with internal/external teams for online visibility.
• Insurance Industry Knowledge
• Apply industry knowledge to support client discussions and internal processes especially in Medical Insurance.
• Coordinate with insurance providers and clients for smooth handling of policies and claims.

Requirements

• Bachelor’s degree
• 3–4 years of relevant work experience in client relations, executive assistance, or related roles.
• Excellent communication skills in English (spoken and written).
• Basic knowledge of digital marketing tools and social media management.
• Familiarity with medical insurance processes.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Highly organized, detail-oriented, and able to multitask effectively.
• Smart, confident, and professional demeanor with strong coordination skills.

Additional Attributes

• Ability to work independently and proactively.
• Strong interpersonal skills with a client-first mindset.
• Creative approach to presentations and client engagement.

Personal Attributes:

• Innovative & forward-thinking, Calm & Balanced Mind.
• Customer-centric with a strong focus on understanding and meeting customer needs.
• Results-oriented with a high level of motivation and a strong sense of accountability.
• Excellent problem-solving skills and the ability to adapt to changing market conditions.

Benefits:

• Competitive salary and performance-based incentives
• Comprehensive health insurance plan
• Opportunities for professional development and career growth through learning
• Collaborative and conducive work environment

Job Type: Full-time

Pay: AED4,000.00 - AED7,000.00 per month

Application Question(s):

• How many years of UAE experience do you have?
• Have you worked in a insurance company?
• Are you familiar with Medical insurance Process?
• What is your current or last drawn Salary?