Client Service Associate Part-Time - UAE Nationals

How will you make an impact?

Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier's standards of excellence. As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.

What will be your mission?

• Provide exceptional after sales service and support to clients
• Act as the main point of contact for service related inquiries
• Guide clients through repair and service processes with clarity and care
• Monitor service files and ensure timely follow up and communication
• Support the boutique and watchmaker in delivering a smooth service experience
• Contribute to client satisfaction and after sales performance

How will you experience success with us?

• Minimum 3 years' experience in client service (luxury is a plus)
• Strong communication and interpersonal skills
• Ability to manage multiple priorities with attention to detail
• Interest in jewellery, watches, and after sales service
• Comfortable using systems and tools (MS Office, CRM)
• Fluency in English (Arabic or French is a plus)

Part time contract

Part time permanent role with a structured compensation package, including commission and bonus.

Your journey with us

If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.