Client Services Manager

Are You the Ultimate Bridge Builder? 🌉 | Client Services Manager

Location: 100% Remote (But you MUST be living in the DMV Area —Maryland, DC, or Virginia—to join us for local client hangs and events!) 🦀🏛️⛰️

The Vibe ⚡

We aren’t your typical "suit and tie" recruiting firm. We’re a lean, mean, growth-minded machine that believes great teams are built by good people , not just good resumes. We skip the fluff, ignore the bloated fees, and focus on one thing: putting the right people in the right seats.

We are looking for a Client Services Manager who is "over-communicative" (yes, that’s a requirement!), strategically minded, and ready to be the hero our clients didn’t know they needed.

What You’ll Actually Do 🛠️

• Be the VIP Point of Contact: You are the face of the firm for our clients. You’ll dive deep into their culture, business, and "secret sauce" to make sure we find their perfect match.
• Strategic Matchmaking: Lead kickoff calls and regular syncs. You aren't just taking orders; you’re advising founders and hiring leaders on how to win the talent war.
• The "Recalibration" Guru: When a search gets tricky, you don't panic. You partner with clients to pivot, tweak job descriptions, and stay ahead of market trends.
• Spot the Opportunity: Hear a client mention they’re opening a new department next year? That’s your cue! You’ll identify ways we can grow together.
• Recruiting Sidekick: You’ll dance daily with our recruiting team to ensure they have everything they need to crush their goals.

Who You Are 🧐

• DMV Local: You currently reside in Maryland, DC, or Northern Virginia . This is non-negotiable—we want to see your face at local client visits and events!
• The Proactive Partner: You don’t wait for an email to hit your inbox. You’re already two steps ahead, preempting questions before they’re asked.
• Recruiting/Account Veteran: You have at least 1 year of experience in a client-facing or recruiter-facing role. If you’ve worked in a fast-paced agency environment, you’re our favorite already.
• SMB Savvy: You love the energy of small-to-medium businesses and know how to speak their language.
• A "Go-Giver": You prioritize value creation and generosity. You win when your clients win.

The Perks 💰

• The Pay: $70,000 – $75,000 base + $20,000 – $25,000 in performance and retention bonuses. ( OTE: $95k - $105k ).
• The Stipends: $200/month for health insurance + $50/month for your phone.
• The Fun Stuff: 3 weeks of PTO, 7 holidays, and your birthday off! 🎂
• The Travel: Local D.C. Metro visits (~1x/month) and a potential annual team trip to Bogotá, Colombia! 🇨🇴