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Job Summary:
We are seeking a proactive and detail-oriented Client Servicing Executive/Project Coordinator to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure seamless project execution, maintain strong client relationships, and guarantee client satisfaction from project initiation to closure.
· Attend client meetings to understand project requirements and objectives.
· Review project briefs, identify missing information, and resolve queries via architects or RFIs.
· Prepare and validate quotations, sharing them with clients for approval.
· Develop and communicate project timelines, covering all key stages.
· Follow up with clients to secure purchase orders (POs) and update estimators accordingly.
· Ensure technical drawings, artwork, and designs meet client approvals.
· Conduct internal kick-off meetings with production and design teams.
· Coordinate with architects and engineers to initiate production and address any issues.
· Monitor daily project progress and promptly update clients regarding delays or resolutions.
· Inform clients of installation schedules and secure required site access or passes.
· Supervise onsite installations to ensure adherence to client-approved designs.
· Prepare and submit project closure reports, including final images and touch-up notes.
· Provide weekly project updates, highlighting pending approvals and ongoing progress.
· Coordinate invoices with the finance team, track project finances, and ensure timely closure.
Skills & Competencies:
· Excellent communication and client-handling skills.
· Strong organizational and project management abilities.
· Attention to detail and problem-solving mindset.
· Ability to work collaboratively with cross-functional teams.
· Proficiency in project management tools and Microsoft Office Suite.
Qualifications:
· Bachelor’s degree in Business, Marketing, Architecture, Interior Design, or a related field.
· Minimum 3 years of experience in client servicing or project coordination.
Job Type: Full-time
Pay: Up to AED7,000.00 per month
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