Client Specialist (Sales) - Food Claims

As a Client Specialist, your primary responsibility is timely action to close inbound new sales leads and to identify new business opportunities with your assigned set of existing NSF clients. To achieve success, you must be a fast learner, adaptable, and customer service- focused. Our customers require your support as a client specialist to understand the process and technical requirements for food product certification, including organic production certification, non-GMO project, gluten-free and others. You’ll participate in collaboration on digital marketing strategies for the development of sales pipeline within North America, nurture inside web leads, and cooperate with your peers across business units to increase NSF market share. We are seeking a highly motivated and experienced professional to join our sales team.

• Responsibilities: • Identify and qualify new business opportunities in target markets through service requests, inbound calls, cold calling, networking, and market research.

Meet monthly, quarterly and annual sales and revenue targets

• Develop and maintain strong relationships with assigned existing NSF client list (Book of Business).

• Engage clients remotely through video, phone, and email to promote and sell NSF services using consultative techniques.

• Act with a sense of urgency

• Experience with high-volume lead follow up and short sales-cycle.

• Identify and act on upsell and cross-sell opportunities.

• CRM (such as Salesforce or HubSpot) proficiency, accuracy, discipline and experience by documenting all client interactions and sales activities in Salesforce.com.

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• Qualifications: • Bachelor’s degree in business services or analytical sciences services industry experience (for example: certification, auditing, technical compliance or regulatory advisory services)

• 3-5 years of experience in sales or business development within business services industries (for example: certification, auditing, technical compliance or regulatory advisory services)

• Proven track record backed by evidence through employment references of achieving and exceeding sales targets and generating opportunity pipeline.

• Highly proficient experience with CRM tools and sales forecasting methods

• Self-motivated, results-driven, and able to work independently as well as part of a

team

• Cold and warm calling confidence. Objection handling and strong time management.

About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.