Client Success Project Manager

Job Title: Client Success Project Manager
Location: Onsite – Karachi, Pakistan
Employment Type: Full-time
Working Hours: 5:00 PM – 2:00 AM
Salary Range: PKR 100,000 – 130,000 per month
Date Posted: September 12, 2025

About Golpik

Golpik is a fast-growing technology company delivering innovative digital solutions across MERN stack development, AI/ML solutions, Shopify, Salesforce, mobile applications, and enterprise software. With a hybrid workforce of in-house professionals and remote freelancers, we collaborate with global clients to build scalable, high-quality products. As part of our expansion, we are seeking an experienced Project Manager to lead client-facing projects and ensure seamless execution from planning to delivery.

Role Summary

The Project Manager will be responsible for managing multiple projects across MERN stack development, AI/ML initiatives, Shopify stores, and Salesforce implementations. This role serves as the key liaison between clients and internal teams, ensuring projects are delivered on time, within budget, and aligned with business objectives. All project oversight, governance, and control will be centralized within the Project Management Department to maintain consistency, accountability, and quality standards.

Key Responsibilities

• Lead end-to-end project delivery across MERN, AI/ML, Shopify, and Salesforce platforms.
• Act as the primary point of contact for clients, providing regular updates and managing expectations.
• Coordinate with developers, data scientists, designers, QA teams, and remote contributors.
• Plan and manage project budgets, schedules, and resources to ensure cost efficiency.
• Maintain project governance and control under the Project Management Department.
• Monitor project progress, identify risks, and implement mitigation strategies proactively.
• Ensure all technical deliverables align with defined business and functional requirements.
• Track key performance metrics and deliver transparent reports to management and clients.
• Promote effective collaboration using tools such as Slack, Jira, and other project management platforms.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Timely delivery of projects
• Adherence to approved budgets
• Client satisfaction and retention levels

Qualifications & Skills

• Bachelor’s degree in Computer Science, Business Administration, or a related field (Master’s preferred).
• 3–5+ years of experience managing IT or software development projects.
• Strong understanding of MERN stack, AI/ML workflows, Shopify, and Salesforce ecosystems.
• Proven experience in project budgeting, cost management, and financial accountability.
• Familiarity with Agile, Scrum, and hybrid project management methodologies.
• Excellent communication and stakeholder management skills.
• Proficiency in project management tools such as Jira, Trello, or Asana.
• Experience working with remote, cross-functional teams.

Work Location: Onsite (In-person)
Job Type: Full-time

Job Type: Full-time

Pay: Rs100,000.00 - Rs150,000.00 per month

Work Location: In person