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Job Title: Clinic Manager / Clinic Head
Organization: Stepcare Clinics, Nallurahalli, Whitefield, Bangalore
Experience Required: Minimum 5–10 years with strong understanding of OPD workflow and patient management systems.
Job Type: Full-Time (8 hours)
Contact: +91 9606910112 | Email: hr@stepcare.co.in
Position Overview
We are looking for an experienced and dynamic Clinic Manager / Clinic Head to oversee the daily operations of our clinical setup. The ideal candidate will play a key role in establishing and managing a start-up clinic, ensuring smooth functioning of all departments, maintaining quality standards, and driving growth through effective operations and marketing initiatives.
Key Responsibilities:
· Manage day-to-day clinical operations, staff scheduling, and workflow coordination.
· Oversee the setup and functioning of OPD services, pharmacy, and front-office operations.
· Implement operational protocols and ensure compliance with healthcare standards.
· Handle patient experience, service quality, and administrative efficiency.
· Coordinate with doctors, nursing staff, and allied departments to ensure seamless operations.
· Monitor financial performance, billing, and inventory control.
· Lead marketing and promotional activities to drive patient footfall and brand awareness.
· Generate and manage leads through both online and offline channels.
· Manage vendor relationships and facility maintenance.
· Prepare and present operational reports to management.
Qualification
· Bachelor’s or Master’s degree in Hospital Administration, Healthcare Management, or related field.
· Minimum 5 years of experience in hospital or clinic operations.
· Strong understanding of OPD workflow and patient management systems.
· Excellent communication, leadership, and organizational skills.
· Ability to work in a start-up environment with multitasking capability.
· Proficiency in MS Office and healthcare management software.
Skills:
· Smart, proactive, and result-oriented professional.
· Ability to identify growth opportunities and implement strategic initiatives.
· Experience handling new clinic setups will be an added advantage.
What We Offer:
· A leadership opportunity within a rapidly growing primary healthcare network.
· A collaborative and supportive work culture focused on quality care, safety, and continuous improvement.
· Opportunities for professional development and career advancement within a dynamic healthcare environment.
Job Type: Full-time
Pay: ₹12,092.22 - ₹70,899.52 per month
Work Location: In person
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