Clinic Manager

LMA Medical Center is seeking an experienced and highly organized Clinic Manager to oversee the daily operations of our medical and dermatology clinic in Khalifa City A. The ideal candidate will ensure smooth clinic operations, exceptional patient experience, effective staff management, and compliance with healthcare regulations.

Key Responsibilities :

Clinic Operations Management

• Oversee daily clinic operations to ensure efficiency and professionalism
• Manage patient flow and coordination between reception, nurses, and dermatologists
• Ensure cleanliness, organization, and readiness of all clinic areas
• Implement and maintain clinic policies, procedures, and quality standards
• Ensure compliance with health, safety, and infection control regulations

Staff Supervision & Leadership

• Supervise receptionists, nurses, aestheticians, and support staff
• Prepare staff schedules to ensure proper coverage
• Conduct staff training on clinic protocols and customer service
• Handle performance evaluations, disciplinary actions, and conflict resolution

Patient Experience

• Ensure excellent patient service from arrival to departure
• Handle patient complaints professionally and implement solutions
• Oversee appointment scheduling, follow-ups, and patient communication
• Ensure patient confidentiality and data protection

Administrative & Reporting Duties

• Oversee documentation, patient records, and consent forms
• Prepare daily, weekly, and monthly revenue and operational reports
• Manage inventory, stock control, and ordering of medical and skincare supplies
• Oversee billing accuracy, collections, and financial reconciliation

Sales, Marketing & Business Support

• Support management in achieving monthly revenue targets
• Coordinate marketing activities, promotions, and social media campaigns

Dermatology & Clinical Coordination

• Coordinate dermatologist schedules and treatment bookings
• Ensure accurate documentation for laser and cosmetic procedures
• Ensure proper handling and tracking of laser equipment and dermatology tools
• Maintain compliance with laser safety and cosmetic procedure regulations

Compliance & Quality Control

• Ensure clinic licenses and staff certifications are up to date
• Maintain compliance with DOH and other health authority regulations
• Conduct internal audits and ensure equipment servicing and calibration

Job Requirements

• Proven experience as a Clinic Manager or similar healthcare management role
• Background in medical, dermatology, or aesthetic clinics is highly preferred
• Strong leadership, communication, and organizational skills
• Knowledge of healthcare regulations and clinic operations
• Ability to manage staff, finances, and patient experience effectively

Job Type: Full-time

Pay: AED10,000.00 - AED12,000.00 per month

Experience:

• Clinic Manager: 2 years (Preferred)

Language:

• Arabic (Preferred)