Clinic Manager

Location: Remex Medical Centre

Job Summary

The Clinic Manager at Remex Medical Centre Clinic is responsible for overseeing the day-to-day operations of the clinic to ensure efficient service delivery, high-quality patient care, and smooth administrative and clinical workflows. The role combines leadership, operations management, staff supervision, and patient service excellence.

Key Responsibilities

Clinic Operations

• Oversee daily clinic operations to ensure smooth, efficient, and compliant functioning
• Develop, implement, and monitor clinic policies, procedures, and workflows
• Ensure compliance with healthcare regulations, safety standards, and internal protocols

Staff Management

• Supervise administrative, nursing, and support staff
• Coordinate staff schedules, attendance, and leave management
• Support recruitment, onboarding, training, and performance evaluations
• Promote a positive, professional, and team-oriented work environment

Patient Experience

• Ensure high standards of patient care and customer service
• Address patient concerns, complaints, and feedback professionally and promptly
• Maintain patient confidentiality and data protection standards

Administrative & Financial Management

• Oversee appointment scheduling, billing, and insurance processes
• Monitor clinic expenses, supplies, and inventory
• Assist with budgeting, financial reporting, and cost control
• Ensure accurate record-keeping and reporting

Coordination & Communication

• Act as a liaison between doctors, staff, management, and external partners
• Support medical staff with operational and administrative needs
• Coordinate with suppliers, service providers, and regulatory bodies

Quality Improvement

• Identify opportunities to improve efficiency, service quality, and patient satisfaction
• Monitor key performance indicators (KPIs) and clinic performance metrics
• Support implementation of new services, systems, or technologies

Required Qualifications & Skills

• Diploma or Bachelor’s degree in Healthcare Management, Business Administration, or a related field
• Proven experience in clinic, hospital, or healthcare facility management
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Good understanding of healthcare regulations and patient confidentiality
• Strong organizational, problem-solving, and multitasking abilities
• Proficiency in clinic management software and basic financial systems

Preferred Qualifications

• Experience managing a medical centre or multi-specialty clinic
• Knowledge of insurance and billing processes
• First Aid or healthcare administration certifications

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person