Clinic Manager

JMED  is a leading aesthetic and skin regeneration clinic located in Jumeirah, Dubai. We specialize in advanced, non-invasive treatments for stretch mark repair, skin rejuvenation, anti-aging, and body contouring. Our treatments combine innovative technology with premium European cosmeceuticals to deliver safe, effective, and natural-looking results.

At JMED, we are committed to excellence in both clinical outcomes and client experience. We pride ourselves on maintaining the highest standards of professionalism, hygiene, and personalized care.

As we continue to expand, we are seeking a dynamic and experienced  Clinic Manager  to oversee daily operations, lead our team, ensure operational efficiency, drive revenue growth, and maintain outstanding service standards. The ideal candidate will be a strong leader with experience in aesthetic or healthcare clinic management, passionate about delivering exceptional patient experiences while achieving business targets.

Key Responsibilities

1. Operational Management

• Oversee day-to-day clinic operations.
• Ensure smooth coordination between medical, nursing, and administrative staff.
• Maintain clinic schedules, appointments, and workflow efficiency.
• Monitor inventory, equipment maintenance, and supply management.
• Ensure cleanliness and compliance with hygiene standards.

2. Staff Management

• Recruit, train, and supervise clinic staff.
• Conduct performance evaluations.
• Manage staff schedules and attendance.
• Ensure compliance with clinic policies and professional standards.
• Handle internal conflicts and disciplinary matters.

3. Financial & Business Management

• Monitor revenue, expenses, and profitability.
• Achieve monthly and annual revenue targets.
• Oversee billing, insurance processing, and payment collections.
• Control operational costs and improve efficiency.
• Prepare financial and performance reports for management.

4. Regulatory & Compliance

• Ensure compliance with UAE healthcare regulations (DHA / MOH).
• Maintain valid clinic licenses and staff credentials.
• Ensure proper documentation and patient record management.
• Implement data protection and confidentiality policies.

5. Patient Experience & Service Quality

• Ensure high standards of patient care and satisfaction.
• Handle patient complaints and resolve issues professionally.
• Monitor online reputation and reviews.
• Implement service improvement initiatives.

6. Marketing & Business Development

• Coordinate with marketing team for promotions and campaigns.
• Support social media and brand visibility initiatives.
• Develop strategies to increase patient acquisition and retention.
• Monitor competitors and market trends.

7. Reporting

• Submit monthly performance reports.
• Track KPIs such as:
• Revenue targets
• Conversion rates
• Patient retention
• Treatment performance
• Staff productivity

Qualifications

• Bachelor’s degree in Healthcare Management, Business Administration, or related field.
• Minimum 3–5 years of experience in clinic or healthcare management.
• Strong leadership and communication skills.
• Knowledge of UAE healthcare regulations.
• Financial and operational management skills.

What We Offer

• Competitive salary package - depending on experience.
• Performance-based incentives and bonuses.
• Employment Visa and Insurance.
• Professional growth opportunities.
• Supportive and high-end working environment.
• Opportunity to grow within a fast-expanding aesthetic brand.