Clinic Manager

About the Role

We are seeking an experienced Clinic/Operations Manager to oversee the end-to-end operations of our Healthcare Center and in-house Pharmacy in Abu Dhabi. The role is critical in ensuring DOH compliance, operational efficiency, financial discipline, and seamless coordination between clinical, pharmacy, and administrative teams.

This position requires a hands-on leader with strong healthcare operations experience—not just administrative oversight.

Key Responsibilities

Clinic & Pharmacy Operations

• Oversee daily operations of the healthcare center and pharmacy
• Implement and monitor SOPs across clinical, admin, and pharmacy functions
• Ensure smooth patient flow and pharmacy service delivery
• Coordinate between doctors, nurses, pharmacists, and admin teams

Regulatory & Compliance (DOH Abu Dhabi)

• Ensure full compliance with DOH regulations and inspection readiness
• Manage licensing, documentation, audits, and corrective action plans
• Maintain operational policies, SOPs, and compliance records

Financial & Insurance Oversight

• Monitor operational costs and identify cost-saving opportunities
• Oversee insurance claims coordination and rejection reduction
• Support revenue optimization without compromising clinical integrity

People Management

• Supervise administrative and operational staff
• Manage rosters, attendance, performance reviews, and training
• Foster accountability, discipline, and teamwork

Vendor & Stakeholder Management

• Coordinate with suppliers, service vendors, insurers, and regulators
• Ensure timely procurement and inventory availability

Skills and Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field
• Minimum 3-5 years of healthcare operations experience
• Strong knowledge of DOH Abu Dhabi healthcare regulations and Insurance Empanelment Processes
• Familiarity with healthcare/pharmacy software, ERP Systems, inventory management tools
• Experience overseeing clinic and pharmacy operations preferred
• Strong operational, financial, multitasking and leadership skills
• Excellent communication, stakeholder management, and conflict resolution skills
• Proficiency in healthcare systems, EMRs, and reporting tools
• Ability to analyze date and implement performance improvements
• Strong understanding of UAE labor laws, compliance, and licensing processes

Job Type: Full-time

Pay: From AED1.00 per month