Find The RightJob.
Clinic Patient Representative Lead - Sleep Lab
Description
Summary:
Provide assistance to Office Manager and coordinate daily operations. This description is not intended to be a complete list of duties. Other related duties may be assigned.
Responsibilities:
- Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
- Maintains required core competencies.
- Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
- Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff.
- Schedule patient appointments.
- Liaison between medical professionals and patients.
- Answer telephone calls in a professional and courteous manner with minimum rings.
- Route phone calls and handle enquires efficiently and courtesy.
- Receive and convey message in writing and verbally.
- Receive requests for recur medication.
- Welcome patients and visitors in a polite and courteous manner.
- Monitor patient flow in treatment room.
- Answer non-medical questions for patients.
- Organize and manage patient records and date efficiently using computer software.
- Monitor and maintain supplies and forms.
- Maintain supply of snacks, juices and paper items for food consumption.
- Coordinate provider appointments and treatment room availability.
- Optimize patient satisfaction by scheduling service delivery within their preferences.
- File and fax documents
- Protect patients' rights by maintaining confidentiality of information.
- Comfort patients by anticipating their anxieties and respecting their grief process.
- Book and organize lunch meetings between doctor and pharmaceutical representatives.
- Register and schedule blood draw appointments.
- Schedule appointments i.e. port placement surgeries with other medical clinics.
- Contribute equitably to the maintenance of cleanliness of the medical practice.
- Contribute of team effort by accomplishing related tasks as needed.
- Clean equipment, chairs and change bed lines as needed to assist nurses.
- Help to ensure the safety of patients by assisting with transfers and restroom as needed.
- Receive laboratory results, recording and distributing results promptly.
- Register and take blood, urine and other specimens to the lab.
- Help patients in distress by responding to emergencies.
- Perform other duties as required.
Requirements:
Education
- High School diploma or equivalent.
Experience
- Experience coding in outpatient and office procedures.
- Must have experience in working in a physician's office and have previous experience with insurance billing including but not limited to coding, billing and scheduling.
- Ability to communicate well in a caring/supportive manner with individuals and families.
- Excellent telephone etiquette and keyboard skills.
- Ability to work efficiently and accurately.
- Should have good computer knowledge.
- Knowledge of medical terminology.
- Must be able to organize medical office.
- Handle multiple tasks concurrently.
- Have good interpersonal skills and be able to work effectively with patients and doctors.
- Be flexible ensuring proper patient care.
- Performs related responsibilities as assigned.
Licenses, Registrations, or Certifications
- Current American Heart — Basic Life Support (BLS) card.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Similar jobs
No similar jobs found
© 2026 Qureos. All rights reserved.