Clinic Receptionist (Kosse Community Health Clinic FT)

DESCRIPTION

Limestone Medical Center's Kosse Community Health Clinic has an opening for a full time receptionist to join our team. We offer a competitive benefit package available after 90 days of full time employment. Applicant must be a team player and have a high work ethic. He/She must have excellent communication skills and be able to take direction well. Applicant must have initiative, be reliable, and can handle a fast-paced working environment. Must possess excellent customer service skills.

JOB SUMMARY:

Greets patient and initiates the registration process either by phone or in person. Communicate with patients, families, physicians and insurance companies to obtain information and insurance verification. Collect co-pays and deductibles if applicable. Practice and maintain HIPAA rules and regulations.

JOB QUALIFICATIONS:

A. Education: High school graduate or equivalent

B. Personal Job-Related Skills: Basic computer skills, knowledge of health insurance terms and processes, familiar with outpatient procedures, knowledge of anatomy and medical terminology.

C. Experience: Prefer one year previous experience in a healthcare environment with familiarity and knowledge of medical terminology

D. Physical and Mental Requirements: Work performed in an office/clinic setting. Must be able to lift up to 30 lbs.

Regularly required to sit, stand, bend, reach and move about facilities

The noise level in the work environment is usually moderate

Work environment may present exposure to viruses, disease and infections.

ESSENTIAL FUNCTIONS AND RESPONSIBILITES:

1. Must be able to learn a variety of software programs including but not limited to Microsoft Outlook, Word, EMR system, Greenway, as well as the internet/insurance web sites.

2. Schedule patient appointments.

3. Obtain and verify all required patient demographic and insurance information to ensure accurate and timely reimbursement

4. Obtain all necessary signatures.

5. Explain insurance process to patients and collect any co-pay if applicable prior to procedure(s).

6. Is in the nightly deposit rotation to balance and report all the days transactions.

7. Answer telephones in a courteous and professional manner.

8. Appropriately acknowledge patient’s arrival and departure.

9. Obtain new patient information and enter into the system correctly.

10. Create chart for new patients

11. Verify demographics upon admission to include correct address, phone number, insurance information and emergency contact number.

12. Obtain appropriate paperwork/signatures from the patient at each visit.

13. Schedule, coordinate and re-schedule appointments according to departmental guidelines, as needed.

14. Collect co-pays and payments, issuing a receipt.

15. Reconcile money drawer and credit card machine.

16. Compile daily report and forwards to supervisor.

17. Transfer calls to the appropriate personnel.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Participate in other assigned duties as designated by Office Manager

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Medical Specialty:

• Primary Care

Work Location: In person