Clinic Trainer - COA Experience Required!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Clinic Trainer - COA Experience Required!
Company: Retina Vitreous Associates
Location:  Toledo, OH 43623
Travel: This position regularly travels between all locations in Ohio (Bryan, Columbus, Findlay, Lima, Mansfield, and Toledo). Please only apply if comfortable with local travel. 

Benefits:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Certification Reimbursements
• Employee Discounts
  
  

Hours:

• Full Time
• Our center is open Monday-Friday 7:30am-5:00pm
  • Your shift will fall within those hours.
  • You may need to work a little earlier/later as needed.

SUMMARY  
Provides standardized initial basic new hire clinical training as well as coordinates remaining clinical training via other supportive staff and training team. 

Demonstrates quality patient service during interactions with patients, coworkers, and vendors:

• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Meets attendance and tardiness expectations
• Is dependable; follows policies and procedures
• Maintains professionalism in interactions with patients, physicians, and coworkers
• Performs quality work and consistently exhibits initiative

DUTIES AND RESPONSIBILITIES

• Provides and coordinates a centralized technician training program, which ensures technicians receive standardized initial basic training, are able to exhibit specific competencies, and receive evaluation prior to placement within the clinic.
• Collaborates with the managers and trainers in each department to coordinate training dates and assignments for new technicians (and other staff and/or observers) with the intent of providing ample training opportunities to become competent in the areas outlined in the Tech Training Program Guide.
• Assesses the training level of each new technician to determine which parts of the training program are 
  needed.
• Makes recommendations to the appropriate clinic manager(s) and trainers and provides and/or coordinates the recommended training.
• Meets with trainees regularly to assess skill level and understanding of material.
• Ensures that trainee is appropriately moving through the learning points of the program.
• Works collaboratively with Human Resources and Clinic Managers during training process.
• Communicate with managers and trainers regularly with updates regarding trainee’s progress.
• Acts as a point of contact for trainees in setting goals for and testing for the Independent Study Course Exam, the Ophthalmic Scribe Certification Exam, and the COA exam.
• Helps in acclimating new technicians to the practice including ensuring that new technicians have appropriate study materials are aware of training courses and education opportunities, and are able to set expectations and timelines for training, etc.
• Provides training as needed to clinic technicians and trainers.
• May assist with interviewing technician candidates.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization

EDUCATION AND EXPERIENCE

• IJCAHPO Certification as a Certified Ophthalmic Technician (COT) or higher required with training experience, or Certified Ophthalmic Assistant (COA) with 3 or more years of ophthalmic training experience.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• IJCAHPO Certification as a Certified Ophthalmic Technician (COT) or Certified Ophthalmic Assistant (COA) or higher required.

Location: Work takes place in a normal office/clinical environment. Travel to other locations WILL be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.

Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.

Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.