Clinical Administrative Assistant

Do you want to help people see better, look better, and feel better? The Clinical Administrative Assistant plays a vital role in supporting the operational efficiency of our clinical departments. The responsibilities will consist of managing routine administrative duties and assisting clinical teams during high-demand periods. We are looking for someone who is proactive, adaptable, and able to thrive in fast-paced work environments.

ABOUT EYE-Q

Consistently ranked one of the top ten “Best Companies to work for in Central California” since 2006. EYE-Q Vision Care proudly serves the California Central Valley. We are a fast-paced, highly complex practice and offer several specialty services to our patients. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. We are looking for individuals who are enthusiastic, energetic, and passionate about providing excellent care to our patients while treating fellow coworkers with dignity and respect.

EYE-Q has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment. As an Equal Opportunity Employer, we will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, gender, sexual orientation, gender identity, national origin, ancestry, citizenship, marital status, age, physical or mental disability, genetic information, veteran status, or uniformed service member status. Employment is at-will as permitted under applicable state law. Either the company or employee may terminate the employment relationship at any time, for any reason, with or without notice or cause.

DUTIES/RESPONSIBILITIES:

• Tracks and follows up with medical records, labs, offsite referrals, imaging results, and clinical encounters.
• Completes and faxes followup letters to referring doctors in a timely manner.
• Obtains lab and imaging results to provide to the physician for review.
• Notifies patients of the results as requested by the physician.
• Coordinates all departmentspecific procedures, including scheduling, obtaining patient consent, reviewing insurance coverage and cost estimates, and ensuring smooth treatment management.
• Assists with clinical coverage during highdemand times to ensure continuous patient care and team support.
• Reviews and respond to time sensitive email communications for various clinic groups.

REQUIRED SKILLS/ABILITIES:

• Ability to work independently and within a team.
• Excellent customer service both facetoface with patients and over the phone.
• Must be wellorganized with the ability to manage multiple projects simultaneously.
• Knowledge in Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge in NextGen EPM and EHR (preferred).
• Bilingual in Spanish (preferred).

QUALIFICATIONS:

• High school diploma or GED.
• Three to five years' related experience and/or technical school training.
• Experience in optometry/ophthalmology (preferred).
• Valid driver’s license, acceptable driving record, and proof of staterequired auto insurance.

Preference will be given to applicants with experience in an ophthalmology setting. Fluency in Spanish is preferred but not required. This is a full time position with a benefits package. Hourly rate will be determined based on experience and training of the candidate. Review of applications will continue until the position is filled.

POSITION LOCATION: EYE-Q Vision Care Fresno

SCHEDULE: Monday-Friday

PAY RANGE: $21.00 - $26.39 per hour depending on skills, experience, and certifications.

WHAT'S IN IT FOR YOU:

• Competitive pay
• Annual scrub vouchers
• Internal job opportunities after one year of employment
• Excellent benefits (medical, dental, vision, FSA, 401k, pet insurance, etc.)
• Mileage reimbursement
• Paid vacation, holidays, and sick time
• Employee discounts (glasses, contacts, and other cosmetic services)
• Birthday and milestone anniversary gifts
• Employee assistance program
• Employee appreciation events
• Community service and volunteering opportunities

FOR MORE INFORMATION ABOUT EMPLOYMENT AT EYE-Q VISION CARE, OR TO VIEW ALL OF OUR OPENINGS, PLEASE VISIT: https://eyeqvc.com/careers/