Clinical Analyst/ Business Analyst

Job: Clinical Analyst / Business Analyst

Team: Project Implementation

What You’ll Do

• Showcase the system through demos and guide users step-by-step.
• Understand how hospitals and clinics operate, then convert those needs into system requirements.
• Improve workflows by aligning processes with system capabilities (BPR & BPA).
• Support documentation like requirement specs, workflows, and process maps.
• Work closely with the implementation team to deliver projects successfully.
• Set up and customize the system (users, forms, nursing notes, checklists, charts, etc.).
• Assist clients in preparing and uploading data accurately into the system.
• Test new features and ensure everything works as expected before release.
• Create simple, easy-to-follow user manuals and training materials.
• Train users and ensure they are confident using the system.
• Plan and execute testing phases (FAT & UAT) with stakeholders.
• Support clients during go-live and help them adapt smoothly.
• Continuously gather feedback and suggest system improvements.

What We’re Looking For

• A degree in IT, Computer Science, or any healthcare-related field (Nursing, Pharmacy, Medicine, etc.).
• 2–5 years of experience in healthcare systems or hospital environments.
• Solid understanding of clinical workflows and operations.
• Experience with systems like HIS, PMS, LIS, or similar platforms.
• Ability to turn real-world clinical needs into clear documentation.
• Strong problem-solving mindset with attention to detail.
• Good communication skills and confidence in dealing with clients.

Nice to Have

• Familiarity with Agile or Scrum ways of working.
• Experience using tools like Jira or Confluence.
• Basic knowledge of integrations and APIs.
• Understanding of medical coding standards (ICD, CPT, SNOMED).

Who You Are

• Detail-oriented and analytical
• Comfortable working with both technical teams and healthcare professionals
• A team player who can collaborate across functions
• Adaptable and able to handle fast-moving projects
• Passionate about improving healthcare through technology

Job Type: Full-time

Work Location: In person