CLINICAL CARE COORDINATOR: Ambulatory Care Services (General Surgery Clinic)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Registered Nurses $43.10-$67.03/ hour

• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Day Shift Weekend Differential- $2.90 / hour
• Evening Shift Weekend Differential- $5.90 / hour
• Night Shift Weekend Differential- $6.90 / hour
• Charge Nurse Differential- $1.00 / hour

The benefit package includes:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust Tuition and Certification support programs
• Large offering of no cost CEs and professional development for advancement

Responsibilities*

• Provide coordinated clinical care to adult patients in the General Surgery practice in Taubman Center.
• Provide direct patient care (wound management, pre-operative and post-operative care and education and other common clinic procedures and tests) in a fast paced surgical environment.
• Serve as a clinical resource and consultant to patients, families, nursing and medical staff.
• Work collaboratively with patients, families, medical staff and nursing in developing and implementing recommendations for the nursing care of patients in outpatient areas.
• Provide recommendations of surgical care supplies and equipment as appropriate.
• Provide telephone triage, patient teaching, direct patient care, documentation with follow-up and coordination with ancillary services and related departments.
• Coordinate clinical efforts with attending physicians, resident and fellows, Physician Assistants, Nurse Practitioners and students.
• The candidate selected will be involved in developing and implementing standards of care and protocols to improve patient outcomes.
• Maintain knowledge of nursing practice by utilizing current nursing and healthcare literature for information and problem solving.
• Candidate must be able to perform duties independently, be highly motivated and flexible in order to address the needs of patients and their families.
• Candidate should be familiar with internal and external resources for clinical assessment, decision making, care management and participate in departmental quality improvement measures as well as LEAN processes and programs.
• Participate in quality improvement initiatives.
• Be willing to travel to other Surgery Clinics with the expansion of the department.

This job posting 271748 replaces job posting 271417.

Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
CCC- COMPETENT NE.
Actual RSAM LEVEL and salary will be determined at time of hire.
RSAM levels range from CCC-COMPETENT NE to CCC-EXPERT NE TO CCC-MASTERY NE or CCC-Mastery Plus NE.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

• Current licensure as a Registered Nurse in the State of Michigan
• Educational Requirement: (must meet one of the following):
  • Bachelors degree in Nursing OR
  • Associates degree/diploma in nursing AND a Masters degree in Nursing
    
• Five (5) years of RN experience
• Two (2) years of experience (within the last 5 years) of direct patient care to the adult general surgery population

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Two (2) or more years of ICU experience
• Experience with the ordering/management of DME
• Experience managing surgical patients in the outpatient setting
• Ambulatory care phone triage
• Experience providing patient education
• Two (2) or more years of recent (in last 3 years) experience with electronic medical records, specifically EPIC
• Computer/typing skills such as Microsoft Word and Excel

Work Schedule

? Hours per week: 40 hours

? Shift: Days; Monday-Friday, variable times. Weekends and Holidays as patient care demands

Location: This is not a remote position, and will be primarily in the Taubman Center with some potential for other locations as needed based on division growth changes/strategies.

All employees will be expected to float to a designated unit(s) in times of low census or department needs.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

274514

CLINICAL CARE COORDINATOR: Ambulatory Care Services (General Surgery Clinic)

CLIN CARE COORD COMPETENT-NE

Michigan Medicine - Ann Arbor

Onsite

Full-Time

Regular

Nonexempt

Um Hospital

MM Gen Surg Clinic - Tech

2/27/2026 - 3/06/2026

Nursing- All Nursing
Nursing- Ambulatory Care and Clinics
Nursing- Medical Surgical