Clinical Case Manager -

The primary location of this position is the main Cullowhee, NC campus. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).

The Clinical Case Manager is a position within Counseling & Psychological Services and Health Services at Western Carolina University. The Clinical Case Manager is charged with connecting WCU students with complex medical and mental health concerns to needed resources and services.

The duties of the position include: assisting with triage appointments, providing referral coordination (including following student engagement with crisis appointments, hospital stays, and other afterhours crisis events); assisting students in finding supportive resources in the community; maintaining an up-to-date inventory of referral agencies and individual providers in the local area, establishing and maintaining relationships with local mental health providers/services and campus partners; promoting awareness of CAPS services through Campus and community outreach events; documenting contacts within the electronic medical record systems; and other case management duties as assigned.

Must be eligible to work in the United States without sponsorship.

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

$45,000-$50,000

Permanent Full-Time

40

12

$33,540 - $90,156

For administrative purposes during the implementation of Career Banding this journey position is considered a Salary Grade 67

06/11/2026

06/25/2026

No

To be considered you must apply online. Please include a cover letter, resume, and a list of references (include complete contact information).

Applicants who wish to claim Veteran’s Preference must include a copy of their DD-214.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.