Clinical Coordinator

Nephrology practice in need of a Clinical Coordinator to oversee medical back office operations. Only someone with a great attitude, excellent work ethic, attention to detail and true desire to improve the health and well-being of others as well as someone who has the ability to be part of a team, continue to foster our culture of excellence and compassion and offer leadership skills need apply. Must have excellent communication skills, handle incoming calls to the practice as well as be proficient with computers.

Work Experience:

• Medical office background required.
• Athena EMR experience preferred.
• Bilingual in the Spanish language preferred.

Job Responsibilities:

• The Clinical Coordinator supports daily clinical operations by assisting with patient communication, provider follow-up, clinical documentation, and coordination of care.
• Manage clinical inbox messages, patient cases, provider requests, and follow-up tasks in a timely manner.
• Coordinate care needs between providers, medical assistants, scheduling, front desk, insurance verification, and outside facilities.
• Assist with lab, imaging, referral, medical record, and medication-related follow-up.
• Communicate with patients regarding clinical instructions, follow-up needs, lab orders, imaging orders, and provider-directed updates.
• Escalate urgent, incomplete, or time-sensitive concerns to the appropriate provider or manager.
• Support specialty workflows such as dialysis documentation, hospital follow-ups, access center referrals, and outside provider communication as needed.
• Maintain accurate documentation while following clinic policies, HIPAA guidelines, and established workflows.

This position requires strong attention to detail, professional communication, follow-through, and the ability to manage multiple priorities in a fast-paced specialty practice setting.

Skills:

• Knowledge of clinical office policies, procedures, and healthcare workflows.
• Ability to gather, review, and document patient-related information accurately.
• Strong organization, prioritization, problem-solving, and follow-through skills.
• Excellent communication, patient service, and teamwork skills.
• Ability to coordinate with providers, staff, patients, and outside facilities.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced setting.
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Experience with electronic medical records preferred.
• Must maintain confidentiality and remain HIPAA compliant at all times.

Salary:

• Salary will be commensurate with experience.

Benefits:

• Medical Insurance
• Dental and Vision Insurance
• Retirement Plan- 401K
• Paid time off

Location:

Northwest Houston

Cypress, TX

77070, 77429, 77433

Work Hours:

• Monday- Friday 8:30-5pm

Please only apply if you are qualified for this position. Strongest consideration will be given to those applicants who provide a cover letter that highlights their specific interests.

Job Type: Full-time

Benefits:

• 401(k)
• Dental Insurance
• Disability Insurance
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Retirement Plan
• Vision Insurance

Work Location: In person