Clinical Coordinator, Pathology (DAC)

JOB SUMMARY:

This position is responsible for the planning and coordinating of the daily activities of the medical practice with regard to the medical support staff. Responsibilities include: ensuring proper coverage in all clinical areas; staff development; and compliance oversight with local, state and federal regulations such OSHA and HIPAA. Excellent communication skills in a multicultural and multigenerational workforce.

RESPONSIBILITIES:

Administrative:

Ensures the needs of each clinical department are met by maintaining appropriate staffing levels.

Maintains a communicative and collaborative relationship with the physicians, mid-level providers, practice managers and corporate administration to deliver guidance to clinical staff, maintain best practices and consistently deliver a high-quality product to patients and providers.

Adherence to HIPAA-HITECH, keeping strict confidentiality under these regulations.

Ordering medical supplies, cosmetic supplies, store products and specimen/biopsy supplies with an emphasis on cost control.

Schedules preventative maintenance and repair of clinical office equipment (i.e. lasers, autoclaves, exam chairs).

Fosters a positive working relationship with referring providers, vendors and laboratories.

Operational:

Interacts with patients as necessary to support the clinical staff including the following:

• Promptly answers and responds to incoming phone calls/electronic portals;
• Answers questions and requests regarding follow-up care, prescriptions, laboratory results, etc.;
• Documents all questions, requests, and answers in EMR;
• Contacts patients to explain diagnosis of skin cancer, other abnormalities, and assist in the scheduling of treatment/surgery;
• Screens calls for physician(s) as appropriate;
• Reviews blood/lab (biopsy) reports with other medical assistants and staff as appropriate;

Enforces confidentiality of all patient information by all clinical employees.

Inventory control:

• Maintain medical and drug supplies and cosmetic consumables meet patient volume and demand;
• Periodically monitor inventory for expiration dates: discard expired drugs, products and supplies; and
• Secure necessary equipment.

Records accurate and complete patient information on laboratory requisition forms, specimen and blood containers, and documents in EMR/Log book.

Ensure specimens are properly handled, labeled correctly and ready for courier.

Timely processes pathology reports, (CLIA-including checking computer for report entry/results)

Oversees the sterilization process of instrumentation including decontamination, sterilization and package integrity.

Assures equipment is maintained functional at all times.

Confirms exam/procedure rooms are clean, orderly and stocked according to established PAR levels

OTHER FUNCTIONS:

Ongoing responsibility to learn and understand all pertinent information affecting job role and the advancement of patient care.

Maintains a clean and safe work area.

JOB REQUIREMENTS:

2+ years experience in as a medical assistant or greater

Experience with clean and sterile techniques, injections, documentation in an electronic medical record

Technological competence

Excellent soft skills