Description
CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.
- The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac CathLaband surgical suites
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A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
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Accredited Chest Pain Center
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Accredited Joint Commission Stroke Team
Summary:
Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.
Responsibilities:
- Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
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Ensuring consistent application of nursing services policies and standards throughout the organization
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Monitoring patient outcomes and quality and effectiveness of nursing care
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Overseeing performance of teams; identifying and addressing staff training and development needs
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Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies
Standard I: Financial Management
- Recognizes the impact of reimbursement on revenue
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Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
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Creates, monitors, and analyzes a budget; explaining variance
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Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
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Documents capital appropriations and project authorizations
Standard II. Human Resources Management
- Evaluates and specifies the critical resources required to accomplish the team's objectives
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Initiates requests for required resources based on staff competency with patient acuity
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Allocates team resources responsibly and equitably within the scope of labor laws
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Calculates resource usage to set a baseline for comparison
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Discovers opportunities to improve resource utilization
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Implements changes in role consistent with scope of practice
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Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
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Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
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Adjusts management and personal style to fit the needs of different people and different situations
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Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
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Conducts evaluations on personnel performance at the work place and recommends improvement plans
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Coaches others on operating personnel management systems and their processes
Standard III. Relationship Management and Influencing Behaviors
- Situation Management
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Identifies issues that require immediate attention
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Applies principles of crisis management to handle situations as necessary
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Manages conflict
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Promotes team dynamics
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Mentors and coaches staff
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Promotes Professional Management
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Promotes and encourages stress management
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Encourages participation in professional action
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Principles of self-awareness
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Fosters a healthy work environment
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Diversity
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Understands the components of cultural competence as they apply to the workforce
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Maintains an environment of fairness and processes to support it
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Capitalizes on differences to foster highly effective work groups
Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
- Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
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Provides direct service to internal or external customers
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Facilitates the resolution of customer problems, issues, or concerns
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Monitors and promotes workplace safety requirements resulting in positive patient outcomes
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Applies systems thinking knowledge as an approach to analysis and decision-making
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Demonstrates accountability for nursing research and quality improvement activities
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Provides evidence-based nursing care
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Promotes and communicates patient information effectively across the continuum of care
Standard V. Leadership
- Serves as a leader of patient care
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Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
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Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
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Manages own behaviors during interactions, such as feedback giving, to shape workplace events
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Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
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Employs leadership theories, such as contingency and transformational, and associated techniques
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Applies techniques of “action learning” to problem solve and personally reflect on decisions
Clinical Performance Improvement
- Shares experiences with process performance improvements across multiple areas
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Recognizes recurring and difficult problems and explores new or innovative solutions
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Leverages technology to facilitate the sharing of clinical performance or outcomes data
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Compares and contrasts different approaches for performance improvement; highlights pros and cons
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Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
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Consults on and coaches on developing business cases to justify improvement initiatives
Clinical Policies and Standards
- Monitors different types of clinical practice to ensure compliance with standards
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Evaluates existing and evolving standards and procedures and their impact on the organization
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Informs others on advanced clinical standards and policies across medical specialties
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Collaborates with other functions in establishing and documenting joint standards
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Participates in the development of clinical policies and practices
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Develops control and monitoring mechanisms for clinical policies adherence
Healthcare Policy and Ethics Compliance
- Shares experiences with addressing diverse problems in healthcare policy compliance
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Demonstrates best practices for dealing with complex compliance or non-compliance situations
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Guides others in making correct decisions when faced with ethical dilemmas
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Designs or revises organizational practices and procedures to ensure compliance with policies
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Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities
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Participates in translating policy changes into operational programs and services
Healthcare Regulatory Environment
- Implements programs as needed to comply with diverse healthcare laws or regulations
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Monitors regulatory compliance of all healthcare practices to ensure no violations
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Evaluates key aspects of pending healthcare regulations and legislation that may impact company
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Provides recommendations and implements solutions to existing and potential legal problems
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Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
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Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.
Requirements:
Education/Skills
Experience
- Minimum of 3-5 years of clinical patient care experience in a relevant setting
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Minimum of 2 years of healthcare leadership
Licenses, Registrations, or Certifications
- RN License in state of employment or compact
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BLS
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time