Clinical & Front Office Coordinator

Now Hiring: Primary Care Nurse / Clinical Coordinator

Long Hollow Family Practice

Long Hollow Family Practice is a family-oriented, privately owned primary care practice dedicated to providing exceptional patient care while fostering a supportive and collaborative work environment for our staff. We are seeking a compassionate, organized, and motivated Primary Care Nurse / Clinical Coordinator to join our growing team.

Position Summary

The Primary Care Nurse / Clinical Coordinator is responsible for providing safe, efficient, and patient-centered care in a busy outpatient setting. This role combines hands-on clinical nursing responsibilities with administrative care coordination duties to help ensure patients receive timely, high-quality care and access to needed services.

Clinical Responsibilities

• Obtain and document vital signs, medical histories, allergies, medications, and chief complaints
• Prepare patients for examinations and procedures
• Assist providers during patient evaluations and treatments
• Perform patient triage and communicate urgent concerns appropriately
• Administer medications and treatments as ordered
• Collect blood specimens through venipuncture and capillary collection
• Perform in-office diagnostic testing and specimen processing
• Provide patient education regarding medications, treatment plans, and follow-up care
• Maintain accurate and timely EMR documentation
• Follow OSHA, HIPAA, infection control, and clinic safety protocols

Front Desk & Care Coordination Responsibilities

A significant portion of this role will focus on:

• UnitedHealthcare referral management
• Prior authorization submissions and follow-up
• Referral coordination and specialist scheduling
• Medication adherence and medication non-adherence outreach programs
• Tracking referral statuses and ensuring completion of patient care plans
• Communicating with insurance companies, pharmacies, specialists, and patients
• Coordinating follow-up appointments and patient care needs

Qualifications

• Active LPN or RN license preferably
• Previous primary care, family practice, or outpatient experience preferred
• Experience with referrals, prior authorizations, and insurance coordination preferred
• Strong knowledge of EMR systems and clinical documentation
• Excellent communication, organizational, and multitasking skills
• Ability to work independently and as part of a team
• Phlebotomy experience preferred or willingness to be trained our office way

What We Offer

• Competitive pay based on experience
• Monday–Friday schedule or optional four 10-hour day work schedule
• Family-oriented, privately owned medical practice
• Supportive team environment where every team member is valued
• Ongoing training and professional development opportunities
• Opportunity to make a meaningful impact in patient care and community health
• Stable outpatient setting with a strong focus on teamwork and work-life balance

Pay: $15.00 - $19.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person