Clinical Informaticist, FL PACE Centers

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as health plan, healthcare provider, and social center designed for older adults with complex medical needs. We have four adult day health centers that serve participants in Miami-Dade and Broward counties.

Our careers are challenging, meaningful and rewarding. Join us now to do purposeful work in supporting our community’s seniors and their families.

Job Title: Clinical Informaticist PACE

The Clinical Informaticist develops and helps to maintain the electronic medical system software applications and databases for Florida PACE Centers. This includes but is not limited to: Developing an understanding of the application functionality, reporting capabilities, interfacing and integration associated with clinical applications assigned.

The Clinical Informaticist also plays a role in ensuring compliance with all State and Federal contractual requirements regarding quality management. The Clinical Informaticist reports to the Quality Assurance and Performance Improvement Manager.

Essential Job Functions

• Conducts chart audits to oversee documentation compliance as require maintaining the EHR.
• Research patient data across multiple applications to resolve discrepancies and/or improve workflow.
• Facilitate clinical content team – work with physicians, nurses, pharmacists and other health care professionals to evaluate current EMR functionality and develop future applications by building consensus and using efficient decision-making processes.
• Interpret, modify, analyze and design clinical systems, data and information.
• Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
• Assist with the configuration and setup of new users within the clinical systems as they relate to the EHR.
• Works with the members of the clinical team, IT team and the project team to implement clinical applications, as applicable
• Identifies and manages changes in clinical workflow that will need to be made with system changes
• Responsible for the administration of PACE Electronic Health Record System
• Assists departments to implement workflow changes in conjunction with the QAPI Manager.
• Creates and manages workflow diagrams and project documentation
• Assists team members to identify and resolve problems with the application
• Follows through to ensure resolution of problems, recommend long term solutions as appropriate and communicate to the individual reporting the problem
• Assists in beta-testing new system applications and other special assignments as directed
• Trains end-user staff members on clinical applications

Job Requirements

Education:

• Bachelor’s degree in Computer Science, Informatics or related degree required

Experience:

• 3-5 years working with an Electronic Medical Record in a Health Care setting can substitute for the bachelor’s degree
• 1 year working in healthcare environment preferred
• 1 year on Quality Improvement/Quality Assurance - preferred

Licenses/Certifications:

• Valid Florida Driver’s License & Proof of insurance

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge of a business line.

Core competencies include the ability to communicate effectively, work as an independent professional, be self-motivated, and work effectively in a team setting to facilitate timely and successful EHR systems deployment and program execution.

• Excellent interpersonal, communication, presentation and analytical skills are absolutely required
• Ability to interface effectively with other company departments
• Strong problem and issue resolution experience
• Ability to be involved in multiple projects at the same time
• Good organizational skills, be able to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service
• Ability to articulate technical and user needs in a concise manner easily
• Medical terminology and understanding of workflows are critical.
• Must be proficient and have a strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.).

Functional Demands

Environment Work Conditions:

• Normal working condition with adequate lighting and ventilation

Infectious Material Exposure:

• No routine exposure to blood/body fluids but may occasionally require performing activities which may involve exposure to unsanitary conditions.

• Ensures that resident’s/patient’s rights are adhered to
• Demonstrates professionalism and accountability
• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
• Demonstrates excellent communication skills
• Ensures confidentiality and security of patients’ medical information
• Identifies and utilizes appropriate channels of communication
• Able to speak, read and write English
• Able to think and act calmly to meet unusual occurrences of the job
• Adheres to the organization’s Mission, Vision, and Values
• Participates in departmental activities, meetings and in-services and follows established guidelines
• Maintains a safe working environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you’ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.