Clinical Informatics Specialist

The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other information:

Job Summary
The Clinical Informatics Specialist partners collaboratively with nursing, ancillary clinical staff, providers, IT and other applicable areas to plan, design, implement, and optimize clinical information systems. Leverages knowledge of clinical workflows to ensure systems support safe, efficient, and interdisciplinary care. Responsibilities include EHR configuration, training, user support, issue resolution, and continuous improvement, while maintaining compliance with regulatory standards and alignment with organizational goals.

Essential Functions
Participate in planning, design, development, testing, education, and implementation of the EHR and related information systems as applicable to clinical practice. Translate interdisciplinary workflows (nursing, technicians, therapists, providers, etc.) into system configurations, enhancements, and order set/decision support design. Coordinate processing and follow-up of enhancement and change requests from users and stakeholders across the system. Partner with users and stakeholders to navigate. Aid in ensuring policies and procedures are developed and updated to reflect EHR usage and documentation standards. Contribute to committees, workgroups, &/or advisory councils guiding development, implementation, and revision of the EHR and related information systems. Collaborate with IS Analysts to maintain components of the EHR and related information systems, including revisions, testing (unit, integrated, UAT), and integration of changes; validate downstream impacts. Serve as a resource for daily operational issues of clinical systems; recognize and resolve functionality issues ensuring end‑user needs are met. Participate in optimization cycles, upgrades, release management, and post–go‑live stabilization with clinical and IS partners. Provide proactive user support including training and education; assist in evaluation and development of training and in-service programs. Develop and deliver role‑based training and orientation for current and incoming personnel and students (nursing, technicians, therapists, providers, etc.). Conduct usability assessments, create job aids, and drive iterative improvements to enhance adoption and user experience across disciplines. Partner with quality and analytics teams to develop dashboards, KPIs, and reporting that support safety, throughput, and outcomes; monitor data quality and integrity. Configure and tune clinical decision support (order sets, alerts, care pathways) to improve signal‑to‑noise and support evidence‑based practice. Maintain detailed understanding of the current EHR, its functions, and its relationship to other information systems; apply knowledge of clinical practice to ensure systems align with professional standards of clinical practice. Maintain up‑to‑date knowledge of trends and advances in Healthcare Informatics and hardware/software technology; understand legal implications of the EHR and ensure compliance with HIPAA, HITECH, DNV/Joint Commission, and organizational policies. Function as a liaison for information system functionality issues across the system, facilitating communication among clinical, operational, and IS stakeholders. Initiate and participate in presentations and publications about the EHR; represent the organization at conferences and seminars as appropriate. Complete all mandatory learning requirements in a timely manner. Attend and actively participate in all department, team and/or committee meetings. Complies with all SRH policies and procedures.

Education
Bachelor’s degree in Health Informatics, Nursing, Allied Health, Information Systems or related field required.

Experience/Training
3+ years of experience in clinical setting (nursing, respiratory therapy, imaging, etc.) with EHR usage.

License/Certifications
Licensure or certification in a clinical discipline required. Epic certification required within 180 days of hire.

Other Skills
Understanding of clinical workflows across service lines and disciplines. Excellent communication, facilitation, and change management skills. Ability to prioritize, manage projects, and measure outcomes using adoption and performance metrics. Strong computer skills. Demonstrated ability to be self-directed with excellent organizational, analytical, writing, and interpersonal skills. Maintains membership in organizations that enhance professional growth. Maintains relationship with the various clinical communities. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time; when working in office. Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. This position requires working in an indoor, environmentally controlled environment when in the office.

Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.