Clinical Informatics Specialist

The Clinical Informatics Specialist is responsible for supporting the development, implementation, adoption, optimization, training, and management of healthcare technology solutions. The role focuses on enhancing clinical practice through effective use of clinical systems and informatics tools that support patient care activities.

The position works closely with Information Systems and clinical stakeholders to analyze workflows, improve operational efficiency, and ensure healthcare technology solutions align with professional standards, regulations, and organizational objectives.

Key Responsibilities

Clinical Informatics & Workflow Optimization

• Evaluate informatics solutions to ensure quality, efficiency, and effectiveness.
• Apply comprehensive testing methodologies to all clinical informatics interventions.
• Analyze current clinical and business processes and recommend workflow improvements.
• Document current-state and future-state workflows impacted by clinical documentation systems.
• Assess implementation strategies and evaluate their impact on clinical workflows and operations.
• Understand how system content and functionality affect clinical practice and operational workflows.

Systems Implementation & Support

• Support the implementation, optimization, and adoption of clinical systems and applications.
• Act as a key contact for clinical informatics-related questions, issues, and troubleshooting.
• Provide ongoing support and guidance to clinical users on system utilization and best practices.
• Coordinate with vendors and technical teams on system implementation and integration activities.

Data Analysis & Governance

• Identify data issues and risks related to clinical informatics activities.
• Conduct higher-level analysis and provide recommendations to stakeholders and governance bodies.
• Interpret healthcare legislation, industry trends, and emerging standards to support organizational practices.
• Contribute to policy and procedure development related to clinical documentation and order management applications.

Training & Stakeholder Engagement

• Support and participate in training activities for healthcare providers and trainers.
• Collaborate with interdisciplinary teams and stakeholders to ensure successful system adoption.
• Communicate findings, recommendations, and project updates effectively to relevant stakeholders.

Project Management & Strategic Planning

• Lead and support large-scale healthcare technology projects.
• Ensure project vision, direction, and deliverables align with organizational objectives.
• Utilize analytical models to evaluate solutions for business and information needs.
• Develop business plans including requirements analysis, solution alternatives, cost estimates, ROI analysis, implementation plans, and evaluation measures.
• Participate in strategic planning and priority-setting activities considering budget and resource constraints.
• Prepare project status reports and related documentation.
• Perform other duties as assigned.

Qualifications & Experience

• Bachelor’s degree in Clinical, Paramedical, Healthcare, or a related field.
• Minimum 7 years of relevant experience, including at least 3 years in a supervisory or leadership capacity.
• Experience implementing and supporting clinical systems and applications, including Electronic Medical Records (EMR), Laboratory Information Systems (LIS), pharmacy systems, radiology systems, and other healthcare applications.
• Experience with health information exchange, electronic prescribing, pharmaceutical supply chain management, and disease condition management solutions.
• Experience conducting system assessments and audits to identify improvement opportunities.
• Experience supporting clinical users and providing system-related guidance and training.
• Experience coordinating with vendors on implementation and integration activities.

Skills & Competencies

• Strong understanding of clinical workflows and healthcare operations.
• Knowledge of healthcare informatics standards, regulations, and best practices.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple projects and priorities effectively.
• Experience working collaboratively within multidisciplinary teams.
• Strong organizational and documentation skills.