Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

GENERAL SUMMARY:

The Heart Failure Program at the Mass General Brigham Heart and Vascular Institute is seeking a highly motivated Research Coordinator to join a multidisciplinary team developing and testing artificial intelligence (AI) approaches to improve care for patients with heart failure.

Working under the supervision of physician-scientists and data scientists, the coordinator will support clinical studies at the intersection of cardiology, data science, and digital health. This includes recruiting with patients, organizing study data, coordinating study visits, and helping ensure the smooth day-to-day operations of ongoing research projects.

This role offers an exceptional opportunity to gain first-hand experience in AI-enabled clinical research within the Mass General Brigham system—one of the nation’s leading academic medical centers. Coordinators will learn how AI models are developed, validated, and implemented in real-world hospital settings, while working directly with clinicians, research fellows, and engineers.

Team members are encouraged to participate actively in study meetings, quality improvement efforts, and manuscript or abstract preparation. The position provides excellent preparation for medical school, graduate study in public health or biomedical data science, or careers in clinical research and healthcare innovation.



PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Provides assistance on clinical and translational research studies according to established study protocols and institutional guidelines.

2. Recruits and screens potential participants for studies, including reviewing eligibility criteria, conducting telephone prescreens, and coordinating study visits.

3. Interacts directly with study participants regarding study procedures, follow-up visits, and data collection; serves as a liaison between patients and clinical/research staff.

4. Collects and maintains accurate study data, including entry into secure databases and maintenance of source documentation.

5. Schedules and tracks study visits, patient follow-up calls, and other study-related tasks.

6. Assists with regulatory and documentation requirements, including IRB submissions, consent forms, and protocol adherence.

7. Prepares and distributes study materials or mailings to participants as needed.

8. Communicates with team members, clinical staff, and collaborators to ensure smooth study operations.

9. Maintains inventory of study supplies

10. Performs other duties as assigned to support the mission of the research program.

QUALIFICATIONS:

• Bachelor’s degree (BS or BA)
• Prior experience in clinical research, healthcare, or a related field preferred but not required

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

• Excellent interpersonal skills for working with patients and clinical staff.
• Strong organizational and time management skills; ability to handle multiple tasks simultaneously.
• Careful attention to detail and data accuracy.
• Excellent oral and written communication skills.
• Proficiency with common computer applications (e.g., Microsoft Office, REDCap, or similar databases).
• Ability to demonstrate professionalism, confidentiality, and respect for patient rights and individual needs.
• Demonstrated curiosity about medicine, technology, or health innovation.
Ability to work both independently and collaboratively in a fast-moving, multidisciplinary team.

Hybrid

75 Francis Street

40

Regular

Day (United States of America)

Pay Range

$19.76 - $28.44/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework