Clinical Research Coordinator I (Mesa, AZ)

University of Arizona Health Sciences (UAHS) is seeking a Clinical Research Coordinator to join the All of Us Research Program at the University of Arizona and Banner Health.

All of Us is a national research program funded by the National Institutes of Health (NIH). It seeks to enroll one million or more individuals from across the United States with an emphasis on Pediatric Participants. The aim is to help speed up medical research and advance precision medicine. The All of Us Research Program at the University of Arizona and Banner Health will contribute significantly to the development of this database by engaging, enrolling, and retaining 100,000 or more participants in our region.

As a Clinical Research Coordinator for All of Us, you will assist with participant recruitment, enrollment, education, retention and data collection by engaging with individuals in various clinical settings. You will be presenting an overview of the program mission and goals, conducting eligibility screenings and informed consent procedures, and collecting physical measurements and biospecimens (blood and urine). You will be responsible for ensuring participants understand what is expected of them and addressing any questions or concerns.

In addition, Clinical Research Coordinators are responsible for accurate collection and timely entry of data into various program platforms, processing of biospecimens, scheduling and follow-up communication with participants, longitudinal participant retention, and overall compliance with program procedures. You will work closely with your supervisor, your coworkers, and the clinical team(s) at your assigned site to coordinate and implement program recruitment, enrollment and retention procedures.

Your home site will be Banner Desert Medical Center in Mesa, but you may be asked to float to other Banner facilities in the Phoenix metro area as needed. Community outreach events at off-site locations may occur in the evenings and on weekends. Reliable transportation is necessary.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Participant Recruitment & Enrollment:

• Assisting with participant recruitment by engaging with individuals in various clinical and nonclinical settings and presenting an overview of the program mission and goals.
• Create daily recruitment lists via Cerner.
• Uses good Clinical Practice (GCP) and University of Arizona procedures and other applicable rules, regulations and policies to conduct eligibility screening, informed consent process, and survey completion.
• Handles scheduling of prospective participants for research visits and procedures. Engages in administrative tasks including phone call, email, SMS, in-person, etc.(including reminder communications).
• Completing enrollment visit according to core protocol, standard operating procedures (SOP), and best practices including data collection, physical measurements, and biospecimen collection (blood and urine).
• Ensure proper collection, processing, and handling of biospecimens.
• Coordinate with department, supervisor, coworkers and on-site clinical team(s) to help ensure recruitment, clinical research, and related activities are performed in accordance with protocol and standard operating procedures.
• Sanitize and stock carts daily with enrollment tools and supplies.

Participant Retention:

• Develop a longitudinal relationship with Baseline Participants through frequent communication via phone call, email, SMS, in-person, etc.
• Engage with participants in clinical and nonclinical settings.
• Navigate retention platforms including HealthPro, REDCap, Cerner, and Program Management Toolkit (PMT).
• Support participants with accessing their accounts by overcoming technology / digital barriers through education and strong communication abilities.

Technology Documentation & Miscellaneous:

• Ensure data is accurately captured and entered into program platforms including REDCap, Cerner, HealthPro, and PMT.
• Verify captured data across systems to ensure accurate medical records are transferred to the NIH.
• Complete inventory evaluations as needed.

Knowledge, Skills, and Abilities:

• Must possess excellent interpersonal skills; able to build rapport with strangers and communicate
  effectively with individuals from diverse backgrounds.
• Must be willing to be trained in phlebotomy and biospecimen collection.
• Must be willing to work in a clinical setting.
• Ability to handle confidential and sensitive information. Knowledge of HIPAA.
• Ability to navigate technology platforms such as Cerner and REDCap
• Knowledge of and familiarity with policies associated with confidentiality and informed consent.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bilingual English/Spanish
• Experience working in clinical research or clinical trials