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Clinical Research Coordinator - Women’s Health Clinical Research Center (Chinese)
The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols at the Women’s Health Clinical Research Center (WHCRC), as directed by the Project Manager and/or Principal Investigator (PI). The Clinical Research Coordinator will carry out and coordinate participant recruitment, screening, follow-up, and data collection procedures for one or more concurrent clinical research studies according to WHCRC, UCSF, and regulating agency policies. Potential studies may include but are not limited to clinical trials or observational studies focused on urinary tract infections, urinary incontinence, pelvic pain, sexual health, and menopause symptoms in women across a wide range of ages and from diverse backgrounds.
The individual recruited for this position will be responsible primarily for carrying out participant-facing activities; including recruitment outreach to identify potential study candidates; screening candidates for study eligibility through telephone, video, and in-person visits; explaining study requirements to participants and obtaining and documenting their informed consent; administering study questionnaires, diaries, and other data collection forms; performing study physical and cognitive function measurements for study assessments; collecting, storing, and transporting participants’ study specimens as needed; administering or coordinating administration of study interventions (including study medications or behavioral interventions) to participants; conducting follow-up telephone, video, and in-person participant visits; entering, reviewing, and cleaning participant data in secure on-line databases; and maintaining complete and organized study logs, documents, and operations manuals. The individual will work with other study staff and investigators to maintain efficient and accurate collection of data, maintain participant confidentiality and protect participant safety, and follow good clinical practice.
This individual will be well-organized and detail-oriented; comfortable working independently as well as collaboratively in a team; able to develop excellent rapport with diverse study participants; and be sensitive to issues related to genitourinary and other health issues for women, particularly older women. The ideal candidate will have experience interacting with either research participants, patients in clinical contexts, or other types of “clients” in client-facing settings. Candidates should be comfortable interacting with participants from diverse racial, ethnic, and other minority backgrounds and across the aging spectrum. Fluency in Chinese (Mandarin or Cantonese) is required.
The individual recruited for this position will be responsible primarily for carrying out participant-facing activities; including recruitment outreach to identify potential study candidates; screening candidates for study eligibility through telephone, video, and in-person visits; explaining study requirements to participants and obtaining and documenting their informed consent; administering study questionnaires, diaries, and other data collection forms; performing study physical and cognitive function measurements for study assessments; collecting, storing, and transporting participants’ study specimens as needed; administering or coordinating administration of study interventions (including study medications or behavioral interventions) to participants; conducting follow-up telephone, video, and in-person participant visits; entering, reviewing, and cleaning participant data in secure on-line databases; and maintaining complete and organized study logs, documents, and operations manuals. The individual will work with other study staff and investigators to maintain efficient and accurate collection of data, maintain participant confidentiality and protect participant safety, and follow good clinical practice.
This individual will be well-organized and detail-oriented; comfortable working independently as well as collaboratively in a team; able to develop excellent rapport with diverse study participants; and be sensitive to issues related to genitourinary and other health issues for women, particularly older women. The ideal candidate will have experience interacting with either research participants, patients in clinical contexts, or other types of “clients” in client-facing settings. Candidates should be comfortable interacting with participants from diverse racial, ethnic, and other minority backgrounds and across the aging spectrum. Fluency in Chinese (Mandarin or Cantonese) is required.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $34.32 - $55.19 (Hourly Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
The UCSF Division of General Internal Medicine (DGIM) at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) delivers innovative, comprehensive and complex primary medical care to San Francisco’s vulnerable patients; carries out highly impactful translational research focused on generating new knowledge to improve the health of vulnerable populations; engages in meaningful policy work focused on reducing health disparities and ensuring access to care; and trains the next generation of physician leaders and researchers in the care of vulnerable and underserved populations.
The Division of General Internal Medicine also works closely with the UCSF Center for Vulnerable Populations (CVP). The CVP seeks to develop effective strategies to prevent and treat chronic diseases in communities most at risk, carrying out innovative research dedicated to improving health and reducing disparities through discovery, innovation, policy, advocacy, and community partnerships.
The Department of Medicine (DOM), the largest department in the School of Medicine (SOM), has 450 full-time faculty leading top-notch research, clinical, and education programs. The Department has a decentralized organizational structure across four sites (Parnassus, San Francisco General Hospital - SFGH, Veterans Affairs Medical Center – VAMC and Mt. Zion) and approximately 60 divisions. Authority and accountability for the Department rests with the Department Chair who heads the Parnassus and Mt. Zion sites, and also directs the Vice Chairs at the SFGH and VAMC sites.
The Division of General Internal Medicine also works closely with the UCSF Center for Vulnerable Populations (CVP). The CVP seeks to develop effective strategies to prevent and treat chronic diseases in communities most at risk, carrying out innovative research dedicated to improving health and reducing disparities through discovery, innovation, policy, advocacy, and community partnerships.
The Department of Medicine (DOM), the largest department in the School of Medicine (SOM), has 450 full-time faculty leading top-notch research, clinical, and education programs. The Department has a decentralized organizational structure across four sites (Parnassus, San Francisco General Hospital - SFGH, Veterans Affairs Medical Center – VAMC and Mt. Zion) and approximately 60 divisions. Authority and accountability for the Department rests with the Department Chair who heads the Parnassus and Mt. Zion sites, and also directs the Vice Chairs at the SFGH and VAMC sites.
Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
- Chinese language proficiency – Mandarin or Cantonese (reading, writing, and speaking)
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- Able to complete study visits in Oakland, CA, a location that was accessible by BART/public transportation.
Preferred Qualifications
- Bachelor’s degree and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
- Familiarity with UCSF’s Institutional Review Board (IRB) online iRis system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
- Experience accessing or abstracting information from electronic medical records, including Epic-based record systems.
- Knowledge of UCSF and departmental policies for dealing with research participant reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances,
- Familiarity with data entry and management within some of the following on-line systems: REDCap, Medrio, and Qualtrics.
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Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- IRB regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization
Campus
Job Code and Payroll Title
009335 CLIN RSCH CRD
Job Category
Research and Scientific
Bargaining Unit
University Professional Technical Employees – Research Support Professionals Unit (UPTE-RX)
Employee Class
Career
Percentage
80%
Location
Oakland, CA
Campus
Mount Zion (SF)
Work Style
Flexible
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday – Friday, 8:00am-5:00pm. Occasional evening hours as needed
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