Clinical Services Coordinator

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our five-star rated skilled nursing and rehabilitation facility is located on a beautiful 20+ acre campus just north of mid-town Miami.

We serve approximately 1200 patients and residents each year, providing a full range of long-term care, treatment, support, and post-hospitalization services. Join us now to do purposeful work with our diverse and respectful team.

Job Summary

The Clinical Services Coordinator supports the Clinical Services and Quality Assurance Performance Improvement (QAPI) team by assisting with audits, Performance Improvement Plans (PIPs), and monitoring various clinical initiatives. This role ensures compliance with regulatory standards, promotes best practices, and contributes to continuous quality improvement across all clinical programs.

Essential Job Functions

• Assists in planning, scheduling, and conducting internal clinical audits.
• Collects, organizes, and analyzes audit data to identify trends and areas for improvement.
• Prepares audit reports and follow-up documentation.
• Collaborates with clinical leadership to develop and implement Performance Improvement Plans (PIPs).
• Tracks progress and outcomes of PIPs, ensuring timely completion and reporting.
• Maintains accurate records and documentation related to improvement initiatives.
• Monitors compliance with clinical protocols, policies, and regulatory requirements.
• Support implementation of new clinical programs and initiatives.
• Gathers and analyzes data to measure effectiveness of clinical interventions.
• Serves as a liaison between clinical teams and leadership for quality-related activities.
• Provides education and support to staff regarding audit findings and improvement strategies.
• Assists in preparing presentations and reports for leadership and regulatory bodies.

Job Requirements

Education

• Associate or Bachelor’s degree in Nursing, Healthcare Administration, or related field.

Experience

• Minimum 2 years in a clinical or quality assurance role preferred.
• Experience with audits, compliance, and performance improvement processes preferred.
• Prior knowledge or experience with patient safety programs, Joint Commission accreditation, preferred.

Licenses/Certifications

• RN license preferred

Abilities Required

• Knowledge of basic principles, practices, and standards of clinical care, quality assurance, performance improvement and risk management
• Must be able to evaluate, analyze, prepare, and present accurate reports using appropriate computer software
• Excellent oral and written communication and interpersonal skills
• Familiar with the Electronic Health Record, and uses the Electronic Health Record for data analysis
• Analyzes databases and other information
• Good organizational and planning skills
• Working knowledge of Microsoft Office word processing and spreadsheet software
• Ability to demonstrate critical thinking, appropriate prioritization, and time management skills
• Ability to work under stress and respond quickly in emergency situations
• Team player
• Ability to work independently
• Maintains ethical behavior

Functional Demands

Environment Work Conditions

• Normal working condition with adequate lighting and ventilation

Infectious Material Exposure

• N/A

Organizational Expectations

• Ensures that resident’s/patient’s rights are adhered to

• Demonstrates professionalism and accountability

• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests

• Demonstrates excellent communication skills

• Ensures confidentiality and security of patients’ medical information

• Identifies and utilizes appropriate channels of communication

• Able to speak, read and write English

• Able to think and act calmly to meet unusual occurrences of the job

• Adheres to the organization’s Mission, Vision and Values

• Participates in departmental activities, meetings and in-services and follows established guidelines

• Maintains a safe working environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Miami Jewish Health and FL PACE Centers conducts a Level II background check as part of the onboarding process for all new hires. The following link contains information and resources

pertaining to the AHCA Level II background conducted at Miami Jewish Health and FL PACE

Centers. FL Clearinghouse | Florida Agency for Health Care Administration