Clinical Specialist - Epic Acute

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA currently seeks a Clinical Specialist - Epic Acute to join our team for a remote position.

**W2 only - No agencies or vendors. Candidate MUST be able to work on NTT DATA payroll.

Role Responsibilities We're seeking a Clinical Specialist with strong IT and operational expertise in Epic Acute modules (such as ClinDoc, Orders, ASAP, Stork, MyChart, etc.) to support our team with Epic-related projects, including system upgrades and enhancements. In this role, you'll drive product vision, roadmap development, and technical prioritization to ensure high-performing, user-centered solutions in a healthcare IT environment. This position requires a strong blend of application knowledge, technical acumen, and stakeholder collaboration.

Key Accountabilities -Understand the business unit's desired end-state model, including strategy, offerings, operations, and structure -Identify core business capabilities and processes, and the entities and interactions involved -Articulate interdependencies, orchestration, and workflows of products within the Epic Acute modules -Define product vision, roadmap, growth, and conversion opportunities based on business value or ROI -Provide direction to solution architects and stakeholders throughout the project lifecycle -Develop Total Cost of Ownership (TCO), assess value, create use cases, and ensure alignment with domain strategy -Lead product release planning and manage expectations for new functionality delivery -Actively mitigate impediments to ensure successful completion of release goals -Conduct research and analysis on industry trends, market needs, users, and product roadmap -Facilitate communication between service providers, vendors, architects, and stakeholders to align with product lifecycle activities -Understand operational use of the product and recommend improvements to performance metrics -Participate in cross-functional discussions to develop and implement new processes, standards, and high-level product requirements

Leadership & Interpersonal Skills -Communicate effectively across all levels of the organization, including senior leadership and technical experts -Facilitate issue resolution through creative problem-solving, open dialogue, and negotiation -Demonstrate urgency in driving tasks to completion and escalate issues when necessary -Apply critical thinking, analytical skills, and sound judgment in decision-making -Write clearly and adapt messaging to suit different audiences -Build trust and respect with stakeholders -Exhibit proactive behavior and strong self-management, including adaptability and goal-setting -Foster effective relationships with partners and vendors, aligning with organizational goals and leading by example -Demonstrate accountability for meeting commitments and deadlines -Align actions and behavior with organizational values and culture -Deliver high-quality work under pressure and within deadlines -Develop execution plans for priorities in collaboration with Business Relationship Managers, Solution Architects, and Service Delivery Managers

Required Skills/Experience

• Active Epic certification in an Epic Acute module (ClinDoc, Orders, ASAP, Stork, MyChart, etc.)
• Epic IT build analyst experience required
• 5+ years of experience in solution road mapping, design, or software development with increasing responsibility
• Experience in a large global IT environment with sourced application development and maintenance (strongly preferred)
• In-depth understanding of the software development lifecycle and Agile methodologies
• Proven leadership in large-scale Epic implementations, upgrades, and Gold Stars programs

About NTT DATA:

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($60.00 - $63.50/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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