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Clinical Support Coordinator

Job Summary and Responsibilities

As a Clinical Support Professional, you will assist management in monitoring assigned units to maintain a safe and secure environment.

Every day you will apply specialized technical knowledge to supervisory and complex duties, including potential distribution of medical supplies per hospital policy.

To be successful in this role, you will demonstrate high independence, initiative, and originality, utilizing your expertise with minimal daily supervision to optimize patient care and unit efficiency.
  • Greet customers (vendors, patients, staff, volunteers, and physicians) in person and on the phone, providing information, taking messages, scheduling appointments and or referring to appropriate individual or department.
  • Receive and process complaints and feedback from patients, families, physicians and staff. Collaborates with management for resolution.
  • Research and assist in development of capital and operating budget.
  • Accurately record all personnel activities directly related to the operation and care of the specific unit assigned.
  • Maintains administrative control of a variety of records and files, including confidential and legal documents related to employee physicians, and patients.
  • Review, aggregate, and trend Unit specific data/suggest/develop and resolve problems.

Job Requirements

Required
  • Experience in a health care setting, upon hire
  • Strongdatabase management experience, upon hire
  • 5-6 years of experience, upon hire
Where You'll Work

Dignity Health, Mercy Hospital of Folsom is the community hospital serving the Sierra foothills communities of Folsom El Dorado Hills Granite Bay Cameron Park Shingle Springs and Rescue. With 106 licensed acute-care beds our accredited non-profit hospital has been providing exceptional care for more than 35 years. Mercy Hospital of Folsom provides surgical services including minimally-invasive general urological and gynecological surgeries. We also provide comprehensive and award-winning orthopedic services which include surgery inpatient and outpatient rehabilitation and specialty orthopedic care. As a certified Joint Commission Stroke Center Mercy Folsom provides exceptional care to our patients in our Medical Surgical and Intensive Care units as well as our 25-bed Emergency Department. Our Family Birth Center features private and contemporary birthing suites where labor delivery and recovery occur in one room as well as award-winning lactation training and support. Mercy Folsom received Among America’s 250 Best Hospitals recognition and is a Primary Stroke Center.

One Community. One Mission. One California

Pay Range

$30.91 - $45.98 /hour

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