Clinical Support Specialist, Trauma & Extremities, Abha

Work Flexibility: Field-based

We are looking for a Clinical Support Specialist in the Southern Area (Location: Abha) to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment.
• Lead communication with stakeholders, present findings and manage key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilize delivered stock, and perform stock rotation.
• Provide theatre and wider HCP staff depth training on Stryker products.
• Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provide theatre and other HCP staff training on Stryker products, which could include organising and conducting training workshops and events for a broad range of customers.
• Conduct trials and evaluations of products in theatre and clinical environments as required.

What you need: Required:

• Minimum 2 years of relevant experience in clinical support.
• Ideally experience in Trauma and Extremities, or in Orthopedics generally.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self motivate and work under pressure.

Preferred:

• Certified Theatre Practitioner or ODA, professional training in a medical environment.
• Industry background also advantageous.

Travel Percentage: None