Clinical Team Manager - Crisis Response Services (CRS) program

Clinical Team Manager

Location: 1007 North Main Street, Dayville, CT 06277

Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Job Description:

United Services is seeking a Team Manager for the Crisis Response Services Division of a large community mental health center working with adults with serious mental health issues who may also have substance use disorders and/or co-morbid medical conditions.

The Team Manager works in partnership with the Program Manager and Director to oversee operations of the Adult Crisis Response Team. Responsibilities within this interdisciplinary team include meeting and engaging with individuals, triaging incoming referrals, implementing and supporting safety protocols for crisis staff, and providing supervision to crisis staff related to clinical interventions, caseloads and care coordination while also maintaining an assigned caseload as needed.

Responsibilities:

• Provide clinical coordination of target SPMI population with hospitals and other external agencies involved in client care.
• Attend treatment planning and other meetings with other agencies surrounding client care and provide LMHA representation when needed.
• Submit state hospital bed referrals and other referrals as needed to facilitate client access to and from the highest levels of care.
• Provide responsive follow up to referral sources, develop and maintain effective relationships with external agencies and other sources to facilitate client care; as well as internal programs and colleagues.
• Provide direct clinical supervision of crisis staff.
• Assure quality service in accordance with program standards and internal/external regulations.
• Provide input to center policy development and assure the operation of the program is within relevant center and program guidelines including collective bargaining agreements.
• Assist with establishing and ensuring appropriate staff schedules and program services coverage.
• Participate in the planning and implementation of program services and activities

Schedule:
Monday through Friday 8:30 A.M. - 5 P.M.

Qualifications:

• (Connecticut) LCSW, LPC or LMFT required.
• Minimum of five years in Clinical Services preferred.
• Three years relevant experience in the area of care coordination, clinical supervision, or a combination.
• Extensive experience and knowledge of community resources and behavioral health systems.

Salary Range:

$72,000 - $77,000 yearly (depending on experience)

Benefit Package:

• Very generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistant Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: In person

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team and Help Create Healthy Communities!

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V

Job Type: Full-time

Pay: $72,000.00 - $77,000.00 per year

Application Question(s):

• Are you willing to comply with the annual flu vaccine requirement?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you interested in full-time, part-time, or per diem positions?
• Do you have a (Connecticut) LCSW, LPC or LMFT required for this position?
• Would you be interested in being considered for other positions of employment? If yes, please specify which ones.

Experience:

• relevant direct clinical care: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Dayville, CT 06241 (Required)

Work Location: In person