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About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

  • Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

  • Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

  • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

  • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

  • Student Loan Repayment – Available for nurses and therapists.

  • Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

  • Generous PTO – A robust paid time off policy to support work-life balance.

  • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.


Outpatient Clinician Job Description

POSITION SUMMARY

The Outpatient Primary Counselor is responsible for meeting the clinical needs of clients receiving services in adult substance abuse treatment center, at PHP level of care. A Primary Counselor collaborates within a multidisciplinary team of medical, clinical admissions and recovery professionals to develop and facilitate a treatment plan to support clients in building the initial layers of their recovery foundation. Using clinical knowledge and skills, the Primary Counselor implements clinical skills to assess, diagnose, and address the clinical and psychosocial barriers to a client’s recovery and overall well-being.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Apply DSM-V & ASAM criteria documentation to assign substance use disorder diagnoses and level of care to each client case
  • Complete assessments and documentationincluding:ASQ assessments, safety planning, biopsychosocial assessments, treatment planning, individual sessions, and discharge planning.
  • Intervene in crisis situations using non-violent crisis interventions.
  • Completeweekly progress notes for all clients in PHP level of care.
  • Serves as the clinicianon-callin accordance witha rotating schedule.
  • Communicate promptly and effectively within the department and across all departments.
  • Facilitate therapy, process groups,and psychoeducation groups and complete documentation within the requiredtimeframe.
  • Collaborates withpatientsto structure treatment planswithin the requiredtimeframe.
  • Collaborates with patients to develop an individual discharge plan that is conducivetotheir recovery.
  • Facilitate and document clinically beneficial family sessions and phone calls with clients
  • Engage in collateral communication with referents and outside providers to support client aftercare plans and needs.
  • Conducts AMA-blocking clinical interventions to support clients in overcoming treatment resistance
  • Implements trauma-focused non-violent crisis interventions as necessary
  • Collaborates with clinical team to improve and enhance the clinical program in supporting the needs of client communities
  • Welcomes constructive feedback andhas the ability toevaluate suggestions objectively
  • Demonstrates andmaintainsexemplary attendance and work ethic
  • Promotes a favorable and team-centered work atmosphere
  • Attends in-services and educational training as necessary and as assigned
  • Seeks outopportunities for clinical skill enhancement and incorporates validated knowledge in practice.
  • Maintains flexibility and adaptability in the work environment.
  • Completes clinical service documentation accurately, ethically, andtimelyin support of clients receiving insurance carrier benefits applied to treatment stay
  • Adheres to the company’s infection control, safety, and ethical standards to support client rights, standards of care, and HHSCandaccreditation requirements
  • Communicate effectively both orally and in writing
  • Demonstrates time-management and problem-solving to follow through with daily program needs
  • Demonstrates customer service with all patrons, business associates, community partners, and team members
  • Adheres to professional code of ethics, scope of care and reports all related concernsin a timely manner
  • Completes all competency assessments as required by the facility.
  • Required tomaintaincertifications up to date including but not limited to: (clinical licensure, CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control, etc.)
  • Perform other tasks and duties as assigned.

QUALIFICATIONS, LICENSURE & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

  • At least 2 years of working with people with behavioral health needs (trauma, mentalillnessand/or substance abuse)
  • Experience in providing case management services in the mental health or Substance Abuse community
  • Preferred knowledge and experience in 12-step recovery
  • Valid Texas Driver's License.
  • At least one of the following isrequired:Licensed Chemical Dependency Counselor (LCDC or LCDC-I),LicensedClinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC or LPC-A), LicensedMarriageand Family Therapist (LMFT or LMFT-A)
  • General knowledge of substance abuse and recovery systems, to include various levels of care
  • Required: Knowledge and application of the DSM-5 in relation to substance use disorder and mood disorder criteria, within scope of practice
  • Computer literacy andproficiencyin Microsoft Office applications
  • Excellent verbal and written communication skills

Experience:

  • Addiction counseling: 1 year (Required)

License/Certification:

  • Clinical license to practice in Texas (Required)
  • CPR/First Aid

Work Location: In person

COMPETENCIES AND TRAINING

  • Abuse, Neglect, and Exploitation Training and Quiz
  • Client Rights Training
  • Emergency/Safety Competency Assessment
  • Cultural Diversity and Sensitivity Training
  • New Hire Competency Assessment
  • Ethical Behavior Training/Boundaries Training
  • Overdose Prevention Competency Assessment
  • Incident Report & Affirmative Duty Training
  • Suicide Risk and Prevention Competency Assessment
  • Infection Control Training Hand Hygiene Training
  • Harassment, Discrimination, and Title V (ADA) Training
  • HIPAA and PHI Training
  • HIV, Hepatitis,STDand Infectious Disease Training
  • Overdose Prevention Training
  • Suicide Awareness, Risk & Prevention Training
  • Understanding Substance Use Disorder Training
  • Verbal De- Escalation/NVCI Training

WORKING CONDITIONS AND ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position is required to work in indoor and outdoor environments as needed. Potential exposure to client crisis situations. Potential exposure to airborne/bloodborne pathogens and other potentially infectious materials.

Primary Counselors are assigned company cell phones and laptops for work purposes, as well as the office and tools necessary for their position and responsibilities.

SKILLS AND ABILITIES

  • Ability to work as a team member and have management, communication, organizational and interpersonal skills
  • Experience working on a multidisciplinary team
  • Tenacity and ability to think out of the box and work creatively to engage clients
  • Ability to work under stressful conditions and be flexible in relation to department needs
  • Knowledge of Joint Commission standards within the department
  • Demonstrates Proficiency in Verbal and written Communication Skills
  • Knowledge of Texas and Federal statutesregardingpatient confidentiality and client rights laws
  • Adherence to drug-free company policy
  • Knowledge of NVCI (Non-violent Crisis Intervention)
  • Ability to effectively use technology to organize, document, and communicate
  • Must apply the principles of the Disease Model of Addiction in conceptualizing client and family challenges
  • Must practice from a compassionate and trauma-focused approach when serving clients and their families
  • Ability to apply a person-centered approach when developing treatment/discharge plans with clients and their families

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

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